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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,103 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,103 reviews
May 19, 2024
Great deal, easy to work with, but car was not detailed properly, communication with salesman was good, main dealership number not always answered properly, communication with salesman was good, main dealership number not always answered More
by wnielson701
Verified Customer
May 18, 2024
The service written was a real professional. He was easy to work with and I asked how long will I be waiting for the repair. He said about 30 minutes and that was just about how long it took. He was easy to work with and I asked how long will I be waiting for the repair. He said about 30 minutes and that was just about how long it took. More
by jlserio
Employees Worked With
May 18, 2024
The salemannever told me I had to buy a new phone to get the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. I am sorry I did business as this was my third lease. They could at least purchased a phone foe me Sandra blackmer More
by sandra.blackmer
May 17, 2024
Great customer service. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. More
by VPARTRIDGE
May 17, 2024
Staff and service reps were friendly and very professional. Explained the work that was going to be done and told me how long they would need my vehicle. professional. Explained the work that was going to be done and told me how long they would need my vehicle. More
by debfink0
Employees Worked With
May 17, 2024
They have always done a great job. I’m not happy that my “lifetime oil changes” are now null and void with the new owner, even though the dealership name didn’t change. But still top q I’m not happy that my “lifetime oil changes” are now null and void with the new owner, even though the dealership name didn’t change. But still top quality service. More
by DKELLER8
Employees Worked With
May 16, 2024
Vision Panorama is convenient for us. The staff is prompt & courteous. We are usually in & out in a timely manner. Keep up the great work! The staff is prompt & courteous. We are usually in & out in a timely manner. Keep up the great work! More
by davez26
Employees Worked With
Larry in Service
May 16, 2024
Oil change process & service rep were excellent. The phone system does not work when trying to talk to a human. The waiting area has declined. Good coffee maker is gone. No water or snacks. Thing The phone system does not work when trying to talk to a human. The waiting area has declined. Good coffee maker is gone. No water or snacks. Things have changed under new management. More
by swtjmat
Employees Worked With
Larry was excellent.
