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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.1
1,103 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,103 reviews

May 22, 2024

Easy to deal with Very accommodating and very conscious of my time waiting was a breeze More

by TIMARYACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2024

The work done on my car is satisfactory. However the rug on the driver’s side was filthy when I picked up the car. Also the car was parked far in the back of the lot with another car parti More

by silknlace
Recommend Dealer
No
Employees Worked With
Jim D.
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

"Silknlace" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 21, 2024

Brought my jeep in Oct 2023 ac wasn’t working. First week it was hot when winter was over ac still didn’t work. Scheduled appointment to have it resolved, they said it was fixed, but there was onl More

by luvbug1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

"Luvbug1822" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 20, 2024

Joe was wonderful! He had the vehicle selected that I was looking for before I even came in, got me in it with a minimal increase in payment and let me drive away that More

by TWUILLIEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Simpson
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 20, 2024

Car was done quickly. My only gripe is that when new owners came in the did not honor free oil changes from previous owners. You buy a company you buy assets and liabiliti More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

May 19, 2024

Good service experience. Still not happy the free oil changes I got as part of the sale of my truck are no longer being honored by the new owner. Not a good business practice More

by KBOOTH04STI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 19, 2024

Johnny is the best! He really knows how to treat his customers and give them the best service. He checked up on me while my car was being serviced, letting me know exact More

by ivyrodz42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gonzalez
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 19, 2024

The service department is great. The service manager goes over and beyond to make sure your happy. More

by KNATALE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank the service manager!
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 19, 2024

Needing an oil change , Vision Chrysler Dodge Jeep made it easy to stop in and use their Express Lane Service. They were pleasant & had me out within an hour. Thank You More

by tjq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 19, 2024

I have always had good experiences at this shop. Friendly associates, quality parts and materials, and good communication throughout the process. More

by TMBURNS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 23, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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