Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,102 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,102 reviews
June 09, 2024
The service department got me in the same week and took care of all my needs! care of all my needs! More
by addekramer
Verified Customer
June 09, 2024
The young man at the service desk was very nice and efficient. Appreciate his assistance and as always, greatly appreciate the salesman Joe Cicione. Always great to speak with him and ask questions. efficient. Appreciate his assistance and as always, greatly appreciate the salesman Joe Cicione. Always great to speak with him and ask questions. More
by ginopress12
Employees Worked With
June 08, 2024
The service department was great, easy to work with and worth the trip from Lockport worth the trip from Lockport More
by gibb2710
Employees Worked With
June 07, 2024
Great people and service Highly recommend. I bought 5 vehicles from this location. Thank you. I bought 5 vehicles from this location. Thank you. More
by mussumecielectric
Employees Worked With
Other Employees :
MATTHEW WILKINS, Ashley Pierce, Bill Simpson, Lee Martin
June 07, 2024
The customer service rep that checked me in and kept me updated on my vehicle was the best! He paid attention to my concerns and kept me updated. He took the time to explain the issue in any easy to unders updated on my vehicle was the best! He paid attention to my concerns and kept me updated. He took the time to explain the issue in any easy to understand way without talking down to me. Very friendly and courteous! More
by PIRVING97
Employees Worked With
Larry in service
June 07, 2024
I am always treated with courtesy and professionalism. They are thorough on their questions of what I want to have done. Always suggest things I may have forgotten, but never push for something I don't They are thorough on their questions of what I want to have done. Always suggest things I may have forgotten, but never push for something I don't want. The service office is always clean and service is quickly attended to. More
by KATHYBT
Employees Worked With
Larry in service
June 06, 2024
Johnny, the service rep was amazing. He was able to get me in for a long overdue oil change and, the truck needed tires and he was able to get that done too. There was a mishap in the sh He was able to get me in for a long overdue oil change and, the truck needed tires and he was able to get that done too. There was a mishap in the shop wherein the mechanic caused some accidental damage. Johnny made sure along with his manager that everything was taken care of and that I was properly compensated. They handled the situation well, I am a happy customer. More
by sgrodensky
Employees Worked With
Johnny in service
June 05, 2024
Great service, exceptional staff, quick and easy visit, would definitely recommend to others in the area would definitely recommend to others in the area More
by paytyn
