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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.3
885 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 885 reviews

May 29, 2024

I was pleased with the ability of the service team to make my complex repair and give me a break on the price. I wish you guys would answer the phone, though you always got right back with me after I lef More

by SMORSE2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024

John G. was lovely. Very helpful and provided the information I requested without issue. I appreciate your aid which will allow me to plan for the future. More

by elizabeth.a.bonneville
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gonzalez
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May 29, 2024

Service staff understood my needs and concern. Very friendly staff, quick response and presented issues in a timely fashion. More

by Toni
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Frank and Larry
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May 29, 2024

I received outstanding and fast help from the service team! Everything was explained, and all issues (and then some!) were resolved. More

by HEATHERLEIGHWILLIAMS
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

Sold me my truck I brought a set of running brought and they put a couple of chips on them which I didn’t notice until I got home.they didn’t detail it like I was promised .my number is 585-329-3639 there More

by chrisdaily6557
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pierce
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Simpson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

It was easy to complete the sale of my new Jeep Compass! Thank you very much. More

by lden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

The gentleman I dealt with was kind, courteous, and helpful. Overall, a great experience. I would recommend friends and family. More

by roo2273
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

GREAT customer service was in and out only thing I didn't get was a receipt More

by williamswillie584
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

I went for and inspection, oil change, and recall on my jeep. The service was all done in under an hour. Overall good experience. More

by WILD720
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None of the above
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May 24, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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May 24, 2024

Friendly people nice atmosphere nice break room good internet connection unfortunately auto prices are high but that's the industry More

by jdy12155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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