Vision Chrysler Dodge Jeep Ram

Great salesman Jeffrey are salesman was great. He had car ready for us to test drive when we got there, and we loved the vehicle and was ready the next day for us. W Jeffrey are salesman was great. He had car ready for us to test drive when we got there, and we loved the vehicle and was ready the next day for us. We love our new mini van!!! More

Oil change and tire rotation Customer service is always top notch. They take the time to listen and make sure everything is taken care of. I have been to many dealerships and I wo Customer service is always top notch. They take the time to listen and make sure everything is taken care of. I have been to many dealerships and I wouldn't trust my Jeep with anyone else. More

Truck shopping I purchased a new truck from vision last year and I got a great deal, the salesman John Schneider went out of his way to get the truck I wanted. I got I purchased a new truck from vision last year and I got a great deal, the salesman John Schneider went out of his way to get the truck I wanted. I got a fair price and a bunch of rebates. Shopping for a new truck this year, they were interested in obtaining the best deal for me. Very satisfied with a customer service there. Shop around and make your last stop at vision because they will take care of you. Thanks John and Joe More

Vison Jeep is full of crooks!! This dealership has been the worst experience of my life! Stay away at all cost! I bought a used 2012 jeep wrangler there 2 years ago from a sales guy This dealership has been the worst experience of my life! Stay away at all cost! I bought a used 2012 jeep wrangler there 2 years ago from a sales guy Edgar. He was awful as well as the finance people. Edgar told me prices for financing and when we got into the finance guy the numbers were completely different. Almost walked out of the dealership without buying car. The finance guy told me we were arguing over a thousand dollars and to stop being so crazy. Also, the deal was dependent on them fixing the rusted door hinges and fixing a scratch on the hood. I have it in writing signed by Edgar. After 4 months of owning the car and calling multiple times I finally got door hinges put on. The scratch is still not fixed to this day .Not to mention the hinges they put on were from china and rusted terribly in a year. The service department is even worse then the sales side. I went to get a rear axle seal fixed and was quoted 450. When I got to the service garage was charged 800 because they didn’t know about how they had to “break” a part off to get the axle off. Let me remind you it is a jeep dealer and they should know how the xxxx to fix it and what it entails. I argued this overage in price with the service manager and was told I was over reacting and that i’m just “some kid”. They did nothing to reduce the price. I brought my jeep back here regretfully just recently to fix a check engine light coded for a thermostat and also leaking coolant. Was quoted $550 for a thermostat and a new lower radiator hose that was leaking. I said no way and picked my car back up. Not to mention I dropped my car off on a Tuesday at 9:30am and didn’t get a call from them until Wednesday at 9:30am regarding my car. I told them no way and picked up my car later that same day they called. They then charged me a 115 dollar diagnostic fee for “finding” my problems. I brought my car to a little repair shop in East Rochester the guy by the name of “Sparky”. He told me he would look at my car and fix it. It ended up costing me only $89!! All he did was put a thermostat in (QUOTED 400 at jeep dealer) and re adjusted the clamp on my hose ( didn’t actually need a new hose as the jeep dealer said I did..quoted $160 at dealer) These people at Vision Jeep are all crooks!!! Looking to screw you over. From the sales department to the service department I recommend staying very far away. These people have screwed me over on a lot of money and have treated me with terrible disrespect. Stay away!! More

Greatcar So happy with my purchase- can't wait to drive it. I have born wanting a grand cherokee jeep for quite a while. Thank you! So happy with my purchase- can't wait to drive it. I have born wanting a grand cherokee jeep for quite a while. Thank you! More

Barely finished my coffee. In and out within an hour. Oil change, rotated tires and performed annual state inspection. Friendly and efficient. This type of service keeps me com In and out within an hour. Oil change, rotated tires and performed annual state inspection. Friendly and efficient. This type of service keeps me coming back. More

Service Came in for an oil change and tire rotation. The service was done quickly. The service writers are always professional and courteous. I bring my Toyot Came in for an oil change and tire rotation. The service was done quickly. The service writers are always professional and courteous. I bring my Toyota truck there even though I bought from a private seller because I trust them. More

Great! Folks at Vision were wonderful to work with. Especially appreciative of the salesman Ushai and sales manager. Would recommend to anyone. Great ca Folks at Vision were wonderful to work with. Especially appreciative of the salesman Ushai and sales manager. Would recommend to anyone. Great car buying experience! More

Great service Got us in over the holiday weekend! Took care of everything on time during a busy thanksgiving weekend! Customer service was excellent and very friend Got us in over the holiday weekend! Took care of everything on time during a busy thanksgiving weekend! Customer service was excellent and very friendly More

Great Service! Fast, courteous service every time! Staff always greets me by name as I walk in! We are moving from Rochester to Syracuse and will continue to have Fast, courteous service every time! Staff always greets me by name as I walk in! We are moving from Rochester to Syracuse and will continue to have our vehicles serviced at Vision Dodge! More