Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Service Service was great . John Snavely is one of a kind. I would follow him to whichever Dearlership he works for. Very down to earth and accommodating. Service was great . John Snavely is one of a kind. I would follow him to whichever Dearlership he works for. Very down to earth and accommodating. More
Great service team The service team at Vision DODGE is notch. I have been going there for 20 years with always excellent care for my vehicles, whether used or new. The service team at Vision DODGE is notch. I have been going there for 20 years with always excellent care for my vehicles, whether used or new. More
Fantastic Couldn’t ask for a better experience... from joe in sales to Jerry in finance. I’ve purchased more than 20 cars From vision and although the process Couldn’t ask for a better experience... from joe in sales to Jerry in finance. I’ve purchased more than 20 cars From vision and although the process has always been easy, this was the best. More
Great Sales team was a pleasure to work with, ensured all my questions were answered and explained to me all the features of the vehicle clearly. Sales team was a pleasure to work with, ensured all my questions were answered and explained to me all the features of the vehicle clearly. More
Oil change and recall. Quick and easy service. Taken in quickly. Was treated nicely both checking in and out. Would recommend them highly. Waiting room was a pleasant spa Quick and easy service. Taken in quickly. Was treated nicely both checking in and out. Would recommend them highly. Waiting room was a pleasant space to wait in. More
Liz to the rescue!! Wipers stopped working on my new Ram 1500. Called the dealership and spoke to Liz in service. They had no appointments available for 4 or 5 days. Wipers stopped working on my new Ram 1500. Called the dealership and spoke to Liz in service. They had no appointments available for 4 or 5 days. When I explained it would be difficult to wait that long work no wipers Liz agreed. Told me to drop off the truck that day and they would get to it. They did and the wipers were fixed!! Same day service. Liz and the service team are fantastic. More
Amazing Service at Vision I had the best experience with Vision with my latest stop. I actually always have amazing service when I go. I was having some issues that I thought w I had the best experience with Vision with my latest stop. I actually always have amazing service when I go. I was having some issues that I thought were transmission related. I was so nervous I thought I should just trade in my car and get a new one. I decided I was going to take a couple different cars in a test drive. Before doing that James Baker, who is a fantastic machicanic there took my car in the back. James has done a lot of the service on my car and has talked with me many times. James knows how much I love my Jeep and my plans on keeping it for awhile. So I took the first car out for the test drive and when I came back James had replaced the bad coil in my Jeep which was causeing all the issues. Then took me for a ride in it letting me know it was as good as new. I appreciate his going out of the way to make me at ease with with issues and how fast he was at repairing my car so I could get back to work. He is great, I am so glad they have people like him there. I send everyone I know to Vision! More
Great service and I did not have to wait very long Great service. Service Advisor was very good. He did not try to sell me a new battery. The old battery still working fine per test. Great service. Service Advisor was very good. He did not try to sell me a new battery. The old battery still working fine per test. More
Wiper motor A three year old 45,000 Jeep should not need the wiper motor replaced after 3 years. This should be a warranty repair. Very expensive A three year old 45,000 Jeep should not need the wiper motor replaced after 3 years. This should be a warranty repair. Very expensive More
Service I have never had a problem with Vision. They are helpful and answer any questions I have. They are quick unless the problem is greater than they are I have never had a problem with Vision. They are helpful and answer any questions I have. They are quick unless the problem is greater than they are capable of handling. I have a Chevy (that I bought there), they let me know if there are any greater problems than they can handle. I have never had an issue with them getting my vehicle in for service either. The atmosphere is awesome! Thank you Vision! More