Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Friendly experience My sales person James was very helpful and very interested in what I was looking for. James had great communication without being pushy. I would def My sales person James was very helpful and very interested in what I was looking for. James had great communication without being pushy. I would definitely purchase another vehicle from James at Vision. More
Pressure free environment! Professional Service and Hospitality! My family Highly recommends this Amazing place. The whole team works with you to get the vehicle you need. Thank You all! And especially Hospitality! My family Highly recommends this Amazing place. The whole team works with you to get the vehicle you need. Thank You all! And especially Joey Battaglia and Patrick Mullen for all you do. Bravo Zulu!!! More
Another stellar experience I bought my Wrangler here 5 yrs ago. This dealership has treated me with respect every time I have been back for routine service. Thank you Vision for I bought my Wrangler here 5 yrs ago. This dealership has treated me with respect every time I have been back for routine service. Thank you Vision for your wonderful service. More
Oil change As always, excellent staff in the service department. Oil changes are always in a timely matter. I highly recommend car buyers to stop in and save As always, excellent staff in the service department. Oil changes are always in a timely matter. I highly recommend car buyers to stop in and save More
Wonderful experience. No hassle! Dealership was a pleasure to visit. No pressure and very friendly. Answered all questions and were great through the process. I would highly recommend Dealership was a pleasure to visit. No pressure and very friendly. Answered all questions and were great through the process. I would highly recommend them! More
Oil change Easy to make an appointment, service was complete in a timely manner and staff were pleasant. I cannot compare price as my oil changes are free of cha Easy to make an appointment, service was complete in a timely manner and staff were pleasant. I cannot compare price as my oil changes are free of charge. It would be great if shuttle service was available. More
Friendly thorough service Went in for a routine oil change, they found a radiator leak and took care of it right away. They immediately provided a loaner vehicle so I didn’t h Went in for a routine oil change, they found a radiator leak and took care of it right away. They immediately provided a loaner vehicle so I didn’t have to wait around. Ron was friendly and knowledgeable. More
Knowledgeable salesman So we went to this dealership on a whim. I called and spoke to the Salesman, Charles, on Monday night 8/12/2019 and after our conversation decided to So we went to this dealership on a whim. I called and spoke to the Salesman, Charles, on Monday night 8/12/2019 and after our conversation decided to go see hi in person and to look at a Dodge Ram truck. We decided to lease the truck and pick it up the next day. Upon arrival the next day they were behind and had to wait on them to start the paperwork. Upon vehicle delivery it was discovered that it had NOT even been detailed for customer delivery. We were not happy that we needed to return the next day to get this done. We arrived the next day on Wednesday at 2 pm to get the truck detailed and again stuff was not done. Very unhappy with the starting of this relationship. Update as of 8/19/2019 21:30 hours I brought my truck in to get detailed today as it should have initially been done. Dropped off the truck around 11:30-12:00. Met with Joe the owner and was graciously given a similar vehicle to drive while mine was being detailed. Picked my truck back up around 3 pm and it was in top notch, show room detail. The individual that detailed my truck took very good care of it as if it were him own. The inside and outside looked awesome. At this point, even with the initial things that occurred, I would HIGHLY recommend Charles and the Owner Joe to any and all people that I know that are looking for a pick up truck. Overall much happier with the final outcome. Thank you Joe and your team for coming through with great expectations. More
Courteous I had a great experience the staff was knowledgeable and I a positive experience buying a new truck. I felt like I received a fair price for my trade I had a great experience the staff was knowledgeable and I a positive experience buying a new truck. I felt like I received a fair price for my trade in vehicle. More
oil change and multi point check It’s always courteous pleasant quick service . They let me know when something is needed to be done and when I can wait to have something done.I look It’s always courteous pleasant quick service . They let me know when something is needed to be done and when I can wait to have something done.I look forward to purchasing my next Jeep with vision ! Thank you service department ! More