Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome experience! John and Joe went out of there way to meet my needs. I had a particular truck in mind and they found it in Pennsylvania. The only disappointments were the end of lease wear and tear warra meet my needs. I had a particular truck in mind and they found it in Pennsylvania. The only disappointments were the end of lease wear and tear warranty no longer available and disposition fee written in the contract. More
Thanks as always for your superior service !!! Everything done quickly and at a reasonable price. No appointment was needed. They are always there when I need them done quickly and at a reasonable price. No appointment was needed. They are always there when I need them More
Had a great experience. Guy behind the service counter very knowledgeable and took care of everything. Including wearing their masks at all times. That I could see. very knowledgeable and took care of everything. Including wearing their masks at all times. That I could see. More
We have two Jeep Wranglers. The Service Manager has gone above and beyond helping us. My daughter had a problem with her brakes. He provided a rental car at no charge. Overall, Vision goes above and beyo above and beyond helping us. My daughter had a problem with her brakes. He provided a rental car at no charge. Overall, Vision goes above and beyond servicing both my sons Jeep and my daughters Jeep Wrangler. We are very satisfied with there service. More
Excellent customer service. No pressure just kind and helpful. They gave us several options and met our payment requirements that helped us a great deal. We will definitely be back when we need another v helpful. They gave us several options and met our payment requirements that helped us a great deal. We will definitely be back when we need another vehicle. I also had our vehicle serviced while I was there shopping for a new car and that was done quickly and efficiently as usual More
Great support and an easy transaction. Loved the product and the overall sales trans action was friendly, courteous and professional. Bill Watt was our sales person and was very easy to deal with. and the overall sales trans action was friendly, courteous and professional. Bill Watt was our sales person and was very easy to deal with. More
Very nice staff, quick service, and plenty of effort to locate discounts or eligibility for free services. I’ve had my Jeeps serviced at this dealership for years with total satisfaction. locate discounts or eligibility for free services. I’ve had my Jeeps serviced at this dealership for years with total satisfaction. More
My experience goes back to the very first visit in January 2019 with the service guy named Dan. He was kind and very helpful when I first purchase my Town and Country from another Vision location. I January 2019 with the service guy named Dan. He was kind and very helpful when I first purchase my Town and Country from another Vision location. I had trouble with the lights on my dash. I thought it was an electrical problem. He has consistently helped me with great service with a smile. He has gone over and beyond. Today he really blessed me with taking care of my service bill because he knew that I had a big bill to pay for repairs and also a rental a few weeks ago when they did not have any rentals for me during. Today when I needed an inspection and oil and oil change he really surprised me and helped me out so much. I was in tears. I could barely talk. I basically cried all the way home. I joke with him when I say Dan’s my man but honestly he is the man and a good guy with a good heart. Many service guys should be like him. He has been so nice to me since day one and I believe the CEO Dan Edwards should know who he has working on his team. Thanks Dan...I am truly grateful for you. God Bless you! And by the way Jordan is always so nice And helpful over the phone. Very kind!!! Thank you Lord for Jordan also! More
Ron Kyle's team is always professional, friendly and helpful! I trust them completely with their advice and my vehicle. Highly recommend the service team! helpful! I trust them completely with their advice and my vehicle. Highly recommend the service team! More