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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,101 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,101 reviews
September 23, 2024
Everyone in the Service Center was very friendly to work with. John Gonzalez Helped get both my vehicles services scheduled and quotes setup for the repair work I needed and kept me in the loop as parts wer with. John Gonzalez Helped get both my vehicles services scheduled and quotes setup for the repair work I needed and kept me in the loop as parts were ordered. Also while waiting in the customer lounge, they repeatedly checked in to make sure everyone was doing ok and asked if anyone needed anything. More
by JASONMEATH
Verified CustomerEmployees Worked With
John Gonzalez
September 21, 2024
Things have changed in the past 18 months , and it’s all for the worse. Especially service . for the worse. Especially service . More
by benjaminrenford
Employees Worked With
September 21, 2024
Everyone was friendly and explained what they were doing with my car and finished in a timely manner with my car and finished in a timely manner More
by laratari
September 21, 2024
False advertising regarding price of service. Rude staff who wa so copy slu aware of the issue and was upset when I addressed it Rude staff who wa so copy slu aware of the issue and was upset when I addressed it More
by Crackmango
September 20, 2024
Thank you for the assistance, you were very helpful and easy to work with throughout the process. easy to work with throughout the process. More
by kyledimartino
September 20, 2024
The service has been excellent. It is timely and very professional. They always contact me and keep me informed while they are in the process of doing the job. Kind and courteous to It is timely and very professional. They always contact me and keep me informed while they are in the process of doing the job. Kind and courteous top-notch five stars all the way. More
by cercproperties
September 20, 2024
The service department will not answer the phone, nor will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for the status of the repair update. I now have my car in.For the second time to repair the air conditioner, which is now operating worse than it did before the original repair. More
by Joe
September 19, 2024
300 dollars was extremely expensive to change a headlight. They also quoted me 300 and then after the fact they added 5 dollars to the bill for cleaning that wasn’t mentioned when they told me the headlight. They also quoted me 300 and then after the fact they added 5 dollars to the bill for cleaning that wasn’t mentioned when they told me the cost but the manager did remove it. It is disappointing you no longer offer the shuttle service More
by Ckbenton
September 17, 2024
Great service and staff was extremely professional. Would recommend using vision for any service related needs! Would recommend using vision for any service related needs! More
by Dave D
