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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,320 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,320 reviews

April 02, 2026

Fair,honest and trustworthy Fair, honest, trustworthy and patriotic Fair, honest, trustworthy, knowledgeable and patriotic. Fair,honest,trustworthy. Knowledgeable, patriotic and customer oriented to your nee More

by Nkier
Recommend Dealer
Yes
Employees Worked With
Rich McDowell
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Apr 02, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 02, 2026

Over 30 years with dealership, average 1 new car per year and they went back on an agreement. Sold out from underneath to an employee More

by BOB.PETERS
Recommend Dealer
No
Employees Worked With
Chuck
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Apr 02, 2026 -

Vision Buick GMC responded

We value and appreciate your business, Bob. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 01, 2026

No call back. They weren't aware of my warranty I purchased from them. Didn't follow through with service More

by cacwood2000
Recommend Dealer
No
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Apr 02, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 31, 2026

They were both nice. I just can't believe that it's ok that a new car burns this much oil. After the oil consumption test I probably should have received paper work? I sh More

by Richfraser8
Recommend Dealer
Yes
Employees Worked With
A guy then a girl
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Apr 02, 2026 -

Vision Buick GMC responded

Rich. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 30, 2026

Made an appointment for 8am so I could get to work. After 45 mins my vehicle wasn't even in the shop yet More

by rmcook003
Recommend Dealer
No
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Mar 31, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 30, 2026

Phil made the sale seamless. He took care of getting all the extras that needed to be completed before I picked up the vehicle. More

by MRCALIPI
Recommend Dealer
Yes
Employees Worked With
Phil Pitts! He is an incredible man to work with.
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Mar 30, 2026 -

MRCALIPI responded

I highly recommend Phil Pitts to either sell you a new of used vehicle. He’s straight forward and he’ll make sure that all the steps are completed before you come and give.

Mar 31, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 29, 2026

Vision ram pricing and service is much better Oil change and services are much more expensive at Buick than a diesel ram More

by Scotttmusial
Recommend Dealer
No
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Mar 31, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 29, 2026

"Kathryn" in Service was PHENOMENAL! I've not been disappointed with either of my last two service visits. Keep up the great work! I will continue to refer friends & family to this de More

by CFEDRAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn
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Mar 31, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 28, 2026

Had a wonderful, stress free experience at vision! Great service. Scott couture is the best service manager! More

by VORTEC585
Recommend Dealer
Yes
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Mar 31, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 27, 2026

They were a pleasure to do business with honest and forthright, and worked very diligently to create a deal that was equitable for both parties More

by 1940gp
Recommend Dealer
Yes
Employees Worked With
Michael Borrelli and Jay Meyer
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Mar 31, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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