Vision Buick GMC

I was dropping my vehicle off without an appointment and was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. He took my information and within 4 minutes I was on my way to work -- actually arrived 10 minutes earlier than usual. This is the way it is every time I use the service department. Quick and efficient. More

Mr. Akselrod's professionalism in all aspects and phases of a new car purchase transaction was the highest level I have ever experienced, purchasing in excess of 35 vehicles over the years. He made a go of a new car purchase transaction was the highest level I have ever experienced, purchasing in excess of 35 vehicles over the years. He made a good and very effective presentation of the product without applying sales hype that often is most distasteful. More

I went there to purchase a new vehicle. Very nervous , when I got there I immediately felt at ease. The sales person made me feel comfortable explained everything to me. Then the finance officer took almo when I got there I immediately felt at ease. The sales person made me feel comfortable explained everything to me. Then the finance officer took almost a hour with me talking ,even about his children.IT'S been a few years I forgot his name I think it was Demitrius. After purchasing the car went for my service (oil change etc) after about three months, wanted to make sure everything was ok !!! The owner actually came and talk to me ,but I really don't have any further worries it's been two years now and the service department takes excellent care of my car, I really feel special there. I think his name is Rick ,but any one that you see there I personally know they would be happy to help and or explain !!! GIVE THEM A CHANCE YOU WON'T BE SORRY!!!! V.B More

Our Buick was brought in NYS Inspection, oil change/lube and a problem with the windshield washer pump. We also asked about the wear on the front tires. The inspection was covered by the dealership preferr and a problem with the windshield washer pump. We also asked about the wear on the front tires. The inspection was covered by the dealership preferred owners program. They indicated we could safely wait another several months on the tires, and the washer pump was covered by extended warranty. They were as usual, courteous and professional. A ride home was available while the work was being done. It was a good experience. More

Our salesman, Steve Page, worked with us to find thr exact car we wanted and the 0% financing at the time of our purchase. We also0 find that the service department is very good and also accomadate us. exact car we wanted and the 0% financing at the time of our purchase. We also0 find that the service department is very good and also accomadate us. we love the Buick and would probably get the Buick crossover when we are ready. More

Past experience has proven that Bob Hastings is a top rated dealership. The staff is courteous, knowledgible and willing to assist, whether in person or on the phone. We have purchased vehicles fro rated dealership. The staff is courteous, knowledgible and willing to assist, whether in person or on the phone. We have purchased vehicles from Bob Hastings before and will continue to do so. More

Carl was responsive and very helpful during the sale. H took the time to answer my questions and found a car that I wanted at a reasonable price. He also answered my qusetions after the sale. When I had took the time to answer my questions and found a car that I wanted at a reasonable price. He also answered my qusetions after the sale. When I had a small issue with the seat of my car, he made sure I got a rental car when I had to drop of the car. More

Our experience was fantastic. We had started through another dealer and beacme frustrated with the lack of follow through and false promises. Dmitriy was professional and courteous and highly efficient another dealer and beacme frustrated with the lack of follow through and false promises. Dmitriy was professional and courteous and highly efficient which we really appreciated after wasting so much time with the other dealer. Dmitriy took an amazing amount of time with us to make sure we knew all of the features our new truck had to offer. We are truly appreciative! More

I had a problem on my 2010 Terrain loosing blue tooth connection from my cell phone. Waited 70 minutes until they had a tech that knew about blue tooth that was available. Took 10 minutes to determine t connection from my cell phone. Waited 70 minutes until they had a tech that knew about blue tooth that was available. Took 10 minutes to determine that they was nothing that was wrong with the car and that it might be my cell phone that was the problem. They suggested that I should get another cell phone to prove that it wasn't the car. I guess since I don't have another phone that I could use for a couple of months I will just have to reprogram my cell phone to the cars blue tooth every time I loose connection. More

I received extremely great treatment right from entering the dealership to walking out with the new vehicle. Dimitrit Akselrod was professional, patient, and friendly. He took the time to explain things, the dealership to walking out with the new vehicle. Dimitrit Akselrod was professional, patient, and friendly. He took the time to explain things, and took the time to make sure I, as a customer was pleased. Dimitriy greeted me at the door when I went to the dealership. I actually went there for a lease return on my wife's car. I was not intent on buying a new vehicle for myself. I had already leased a new vehicle for my wife, and I was going to wait a year for my vehicle. But as I was completeing the papers with my wife on the car return, I noticed an new Envoy brochure. As I was leafing through it, I became interested in a particular color. I asked Dimitriy if there were any such Envoys with the particular color on the lot. He said yes. My wife and I saw it and we asked for pricing. There happened to be incentives and dealership discounts, and I get employee discounts as well. It turned out the price was excellent for that vehicle. It was new, the right color and the right features. I said I'll buy it and I did. Dimitriy did a follow up phone call to check on how I liked the vehicle after a week or so. When ever I go to have routine service performed on my vehilce, I walk through the show room just to see what's there. Dimitriy is still as pleasant as ever and asks me how my car is doing and if I am still satisfied. as a foot note, I think the Service department is excellent as well. They treat me as a special customer. Thery are always polite, they explain the work, give me an estimate of time required, ask If I need the shuttle services. Their estimates a pretty much right on, and they do excellent work. More