Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I recently purchased my 3rd vehicle from this dealership and have had all my GM vehicles serviced there for over 10 years. I have always been treated with respect and honesty. Dmitry is a terrific salespers and have had all my GM vehicles serviced there for over 10 years. I have always been treated with respect and honesty. Dmitry is a terrific salesperson who knows his vehicles and makes the price negotiation painless. RC carefully explained all of the warranty and financing options very clearly and understandably. I have dealt with both Jerry and Jim for many years and whenever I explain any problem I'm having with my vehicle, they seem to know just what the cause is. This is a great dealership because they have great people! More
I would defintely recommend this dealership for Service. Over the years, I have had three different vehicles serviced at this dealership and I have no complaints. I would also recommend giving this dealer Over the years, I have had three different vehicles serviced at this dealership and I have no complaints. I would also recommend giving this dealership consideration when looking to purchase a car. I have bought two vehicles from this dealership. More
Dmitry was pleasant and found the car that matched our Dmitry was pleasant and found the car that matched our needs at a reasonable price.He was careful to see that we had maximum benefits from our GM Dmitry was pleasant and found the car that matched our needs at a reasonable price.He was careful to see that we had maximum benefits from our GM mastercard account points. He is prompt, attentive to details and very easy to work with. We have purchased cars from this dealership since 1984 and have always been pleased with our treatment here. More
Top notch service, I have made many recommendations to others to utilize this dealership and the feedback I get is more than positive. This dealership knows me by name, treats me like family and accom others to utilize this dealership and the feedback I get is more than positive. This dealership knows me by name, treats me like family and accommodates my schedule without hesitation. Service done right! Thanks Andrew Goodermote More
I think our longevity at Hastings speaks for itself. Many, many years speak loudly for our pleasure of being seved very well. The purchase of many cars over the years has always been easy and the serv Many, many years speak loudly for our pleasure of being seved very well. The purchase of many cars over the years has always been easy and the servicw of those vehicles has always been outstanding...Thanks More
Best dealer I have ever dealt with. Great sales service and management team. Wish I could refer more more business! I have dealt with this dealership for about 25 years. I have purchase new and used vehic and management team. Wish I could refer more more business! I have dealt with this dealership for about 25 years. I have purchase new and used vehicles and have always been completely satisfied. Each purchase I make is a great experience from start to finish. I have never made a purchase at any business where the owner has personally came up to me and show such appreciation, gratitude and satisfaction in assisting me in a major purchase-non the class simply being a customer. The management and service person ell have been tremendously helpful and courteous over the past two plus decades. The dealership is without a doubt the most professional GM dealer around. I would without a doubt refer any individual to experience the sales service and personal attention that I received. My hat is off to David Stetzal and his staff. If anybody would like a referral, I would more than appreciate the call. Sincerely, Christopher A. Thorp (585)-727-7141 More
I was dropping my vehicle off without an appointment and was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. He took my information and within 4 minutes I was on my way to work -- actually arrived 10 minutes earlier than usual. This is the way it is every time I use the service department. Quick and efficient. More
Mr. Akselrod's professionalism in all aspects and phases of a new car purchase transaction was the highest level I have ever experienced, purchasing in excess of 35 vehicles over the years. He made a go of a new car purchase transaction was the highest level I have ever experienced, purchasing in excess of 35 vehicles over the years. He made a good and very effective presentation of the product without applying sales hype that often is most distasteful. More
I went there to purchase a new vehicle. Very nervous , when I got there I immediately felt at ease. The sales person made me feel comfortable explained everything to me. Then the finance officer took almo when I got there I immediately felt at ease. The sales person made me feel comfortable explained everything to me. Then the finance officer took almost a hour with me talking ,even about his children.IT'S been a few years I forgot his name I think it was Demitrius. After purchasing the car went for my service (oil change etc) after about three months, wanted to make sure everything was ok !!! The owner actually came and talk to me ,but I really don't have any further worries it's been two years now and the service department takes excellent care of my car, I really feel special there. I think his name is Rick ,but any one that you see there I personally know they would be happy to help and or explain !!! GIVE THEM A CHANCE YOU WON'T BE SORRY!!!! V.B More
Our Buick was brought in NYS Inspection, oil change/lube and a problem with the windshield washer pump. We also asked about the wear on the front tires. The inspection was covered by the dealership preferr and a problem with the windshield washer pump. We also asked about the wear on the front tires. The inspection was covered by the dealership preferred owners program. They indicated we could safely wait another several months on the tires, and the washer pump was covered by extended warranty. They were as usual, courteous and professional. A ride home was available while the work was being done. It was a good experience. More