Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I called mid-day on a Monday and Michelle was able to fit me in. I had noticed some odd braking noise and sure enough, I needed new front brakes. Part of it was covered under warranty, part was not (which me in. I had noticed some odd braking noise and sure enough, I needed new front brakes. Part of it was covered under warranty, part was not (which I don't understand). Service was great and they got me out in time for dinner. Thank you, Hastings! More
Jim is always easy to work with and goes out of his way to accomodate me if he can. I appreciate his effort to recharge my air conditioner on short notice. to accomodate me if he can. I appreciate his effort to recharge my air conditioner on short notice. More
The reason for my price rating: Job quoted @ $132, actual cost was $172. I am happy with the repair and the promptness of the service. Note: I did not ask about the price difference at the time of service. cost was $172. I am happy with the repair and the promptness of the service. Note: I did not ask about the price difference at the time of service. More
Bob Hastings service department is always friendly and willing to help. I have both my vehicles serviced here regularly. They do there best to accomodate willing to help. I have both my vehicles serviced here regularly. They do there best to accomodate More
Very pleased...Envoy runs like a champ...thank you! We were without a vehicle for weekend, and would now schedule earlier in week...that was only negative. were without a vehicle for weekend, and would now schedule earlier in week...that was only negative. More
Always get the best service from the friendly, knowledgeable staff. They told us about the promotion for 3 free months of Turn-by-turn navigation system, even for current customers. knowledgeable staff. They told us about the promotion for 3 free months of Turn-by-turn navigation system, even for current customers. More
I was unhappy with GM because they sent me a coupon for a free oil change that the dealership could not honor because the vin number was that of my buck century that I have not had since June 2010. the de free oil change that the dealership could not honor because the vin number was that of my buck century that I have not had since June 2010. the deaership was not at fault--but I am still upset. My buick lucern is the third auto I have purchased at Bob Hastings since 1989 More
Saturn Owner who transitioned to Hastings after Saturn Dealership was closed. Service visit was for an oil change. Was in and out in 30 minutes. I have been very pleased with all of the work performed Dealership was closed. Service visit was for an oil change. Was in and out in 30 minutes. I have been very pleased with all of the work performed by Hastings since making the transition last year. I had always received exceptional service from the Saturn Dealer which is why I am on my 3rd Saturn. However, I have to say that I am also extremely pleased with the staff at Hastings as well. More
The personal and the service were of good quality. The only problem was with the time factor, The service was scheduled in advance to be done on 1 June 2011. The vehicle was delivered on 30 may 2011 for s only problem was with the time factor, The service was scheduled in advance to be done on 1 June 2011. The vehicle was delivered on 30 may 2011 for service. The service was not started until 2 June 2011. It was completed the same day. More
The people there were very good with explaining why my The people there were very good with explaining why my truck failed the inspection, I will bring it back and have some work done. The staff has alwa The people there were very good with explaining why my truck failed the inspection, I will bring it back and have some work done. The staff has always been great to me, and I will continue to come there for repairs to my truck.Thanks Mark Jenks. More