Vision Buick GMC

Great service as usual. No problems. Service rep is very courteous and well qualified. Very pleased with the experience. Will continue to do business with Hastings and recommend them to others. very courteous and well qualified. Very pleased with the experience. Will continue to do business with Hastings and recommend them to others. John J. Connolly More

The Hastings service staff members are helpful, friendly, welcoming, and professional. I also spoke briefly with a couple of sales staff while looking at new cars and they were helpful and informat friendly, welcoming, and professional. I also spoke briefly with a couple of sales staff while looking at new cars and they were helpful and informative and pleasant. The work on my car was carried out just as requested, at the prices quoted, and done in a very timely manner. Although today I stayed in the waiting room while routine service was performed on my car, I have taken the shuttle on previous occasions. The shuttle service is an excellent option. I appreciate the cordial and helpful atmosphere at Bob Hastings Buick. More

Have had opportunity to have my 1998 Oldsmobile Aurora serviced at Hastings three times during the past 9 months. All the work was done well, with no call backs required. The staff have been consistently serviced at Hastings three times during the past 9 months. All the work was done well, with no call backs required. The staff have been consistently friendly and helpful. The facility is very clean and well maintained. It is pleasure to have my vehicle serviced by Hastings. Sincerely, Bruce Lippa More

My car was fixed quickly and for the original price quoted. I was given a loner to use while the car was in the shop. Great service and super friendly people! Thanks! quoted. I was given a loner to use while the car was in the shop. Great service and super friendly people! Thanks! More

I said ok to price. Labor costs are high and so are expenses. If you want the service you pay the price. I appreciate the effort to offer various discounts. You provide service quickly. Therefore, expenses. If you want the service you pay the price. I appreciate the effort to offer various discounts. You provide service quickly. Therefore, I keep coming back. Tom Walker More

After shopping for several weeks at local dealerships for the perfect vehicle I finally arrived at Bob Hastings in Penfield and was pleasantly surprised to be greeted by Salesman Antwon Ragland. Antwon was p the perfect vehicle I finally arrived at Bob Hastings in Penfield and was pleasantly surprised to be greeted by Salesman Antwon Ragland. Antwon was professional, genuine and patient as I explained all the things I didn't like about the previous cars I had test driven at other dealerships. He reassured me that he had the perfect vehicle that would meet all my needs, save on gas mileage and have increased safety features. The minute I test drove the GMC Acadia Antwon selected for me I knew it was the one but I had some negotiating to do. Again he went to work for me and got me the best possible trade in for my vehicle making the deal impossible to walk away from. Needless to say I love my new car and I continue to be impressed by Antwon's attention to customer service. I will be referring my friends and family. More

Thanks for taking me on such short notice. Since I work out of town/state my time home is very precious. Being so flexible means a lot to me. Thanks and have a Happy New Year. Tim out of town/state my time home is very precious. Being so flexible means a lot to me. Thanks and have a Happy New Year. Tim More

Awesome customer service from start to finish. Keep informed throughout the process as to work need and cost. Work also done in a wonderful time frame. Hours that dealership is open and shuttle service informed throughout the process as to work need and cost. Work also done in a wonderful time frame. Hours that dealership is open and shuttle service is an enormous plus! More

The Service personnel that I have worked with, (Michelle, Jim & Jerry) are all fantastic. They ALWAYS answer the phone and nearly 100% of the time either answer my question or accomodate my service requests Jim & Jerry) are all fantastic. They ALWAYS answer the phone and nearly 100% of the time either answer my question or accomodate my service requests. In this particular case, I called the day before my service and was given my requested next day and time appointment. More