Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I just stopped in to give George the original copy of some work I had done without knowing that it would have been under warranty, or some of it would have been. George was very helpful & friendly. I w some work I had done without knowing that it would have been under warranty, or some of it would have been. George was very helpful & friendly. I will definitely make Hastings my dealer of choice when it comes to getting another vehicle! More
My experience was as usual by Hastings...friendly and experienced personnel greeted me and had my service requirements completed on time. I have purchased all of my automobiles here over 35 years and all experienced personnel greeted me and had my service requirements completed on time. I have purchased all of my automobiles here over 35 years and all were serviced only by Hastings. More
Brought car in for oil & lub;also for state inspection. Service Dept. also located a nail in one of the tires which I was unaware of. Repaired tire at that time. Satisfaction for Dept. is A inspection. Service Dept. also located a nail in one of the tires which I was unaware of. Repaired tire at that time. Satisfaction for Dept. is A-1! More
as usual hastings was very accommodative in fitting me in with my work schedule. A late PM tire pressure fill, NYS inspection and new windshield wipers all done in a reasonable time and with a smile. Dave with my work schedule. A late PM tire pressure fill, NYS inspection and new windshield wipers all done in a reasonable time and with a smile. Dave Resch More
All my dealings at Hastings have been top notch. Jim, Michelle and Jerry in Service Dept. always take extra time to explain what needs to be done, what other options there might be and how long it will t Michelle and Jerry in Service Dept. always take extra time to explain what needs to be done, what other options there might be and how long it will take. Thank you, Hastings!! More
I selected Bob Hastings based upon previous positive experience with Hastings servicing my 1998 Oldsmobile Aurora. Had experienced intermitent operation of blower motor. Hastings Service Department diag experience with Hastings servicing my 1998 Oldsmobile Aurora. Had experienced intermitent operation of blower motor. Hastings Service Department diagnosed condition, made repair recommendations and then replaced blower control module which corrected the problem. They also performed needed brake service. Following service the car operated very well, to my expectations. Thank you Bob Hastings Service Department. Sincerely, Bruce Lippa More
I have always had good luck with Bob Hastings. On my most recent maintenance visit, Jim Pelosi worked with me on some diagnostic problems I was having, which was greatly appreciated. I bought the car n most recent maintenance visit, Jim Pelosi worked with me on some diagnostic problems I was having, which was greatly appreciated. I bought the car new from Bob Hastings, & have ALL of my service done there, so I appreciate the discounts, etc. for being a faithful & loyal customer. Michelle is always very upbeat & friendly as well. When I first got the car, I had a problem with the "Check Tire Pressure" light coming on. I took it in unannounced, & they fixed it free of charge. Plus the service technician told me how to turn off the light, which I have been able to do myself since then. I love my Lucerne & am very appreciative of the service staff there looking out for my best interest. I never feel like they do unnecessary work just to make money. Keep up the great job! More
Starting with scheduling the appointment, receiving confirmation of the appointment at the time that I requested and the friendly courteous service that I received - this is perhaps the best service de confirmation of the appointment at the time that I requested and the friendly courteous service that I received - this is perhaps the best service department that I have ever brought my cars to for service. More
I have purchased my last 7 GMC vehicles from Bob Hastings. The service department is very efficient and friendly - but most of all they are honest when it comes to informing you if a problem is fou Hastings. The service department is very efficient and friendly - but most of all they are honest when it comes to informing you if a problem is found. The work is done on time and the shuttle is available if you need to use it. I am very happy with this dealership. More
My experience is always great. I received a timely notice of service needed for oil change. I called and got an immediate appointment. I waited for the service to be completed and was thoroughly satisfied wi of service needed for oil change. I called and got an immediate appointment. I waited for the service to be completed and was thoroughly satisfied with how I was treated and how the work was performed. Thank you More