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Vision Buick GMC
Rochester, NY
752 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 752 reviews
May 22, 2012
very thing was perfect from Michelle when I made the appointment to Jerry at the service desk. Very professional and friendly - check out was quick. appointment to Jerry at the service desk. Very professional and friendly - check out was quick. More
by gjwilliams
Employees Worked With
Jerry Harden
May 18, 2012
Service was initiated promptly upon opening of your dealership and finished in a reasonable period of time. The waiting room was clean, the coffee warm and the newspaper a welcome plus. dealership and finished in a reasonable period of time. The waiting room was clean, the coffee warm and the newspaper a welcome plus. More
by Tom Kearney
Employees Worked With
Jerry Harden
May 18, 2012
I feel that have service done by a dealer is preferred offer any other shop. Yesterday I had an oil/filter change and the brake service, and today a broken trailer pigtail replaced. I have always felt th offer any other shop. Yesterday I had an oil/filter change and the brake service, and today a broken trailer pigtail replaced. I have always felt that dealers should be able to obtain PARTS at a lower cost than other shops. Typically that doesn't seem to be true. It doesn't seem to me the all dealers, including GMC, is charging the best price on parts. They are the greatest volume customer in the world and why can't that cost savings be shared with the customers has always been a question I don't understand. This is the reason over the years I've gone to independent repair shops. More
by johnmichaels
Employees Worked With
Jim Pilosi
May 14, 2012
Jim Pilosi is, as always, an AWESOME help and an asset to Bob Hastings. He is always very knowledgeable. The dealership in general, is Super to deal with and gets the job done right every time! Thanks J Bob Hastings. He is always very knowledgeable. The dealership in general, is Super to deal with and gets the job done right every time! Thanks John Sykes More
by Rider32ny
Employees Worked With
Jim Pilosi
May 14, 2012
I have received nothing by Excellent service since the Saturn Dealership closed. I would recommend this dealership to anyone who is looking for service or a new car. Saturn Dealership closed. I would recommend this dealership to anyone who is looking for service or a new car. More
by jclinton
Employees Worked With
Jim Pilosi
May 12, 2012
The vehicle offered on the web did not exsist. We wasted time and gas to drive there 34 miles away. We were told it was the wrong photo we were looking at. Must be the tour of the inside of the truck was fa time and gas to drive there 34 miles away. We were told it was the wrong photo we were looking at. Must be the tour of the inside of the truck was fake also. We were lied to about what was there and certainly are not happy and certainly will let all of the people know just how screwed we feel. We will be happy to never return to your dealership again or believe what is on your site. More
by harv1
Employees Worked With
Tony Tellez
May 07, 2012
Everyone I dealt with on the day of my appointment was professional and friendly. There was coffee in the waiting room. My wait was shorter than estimated. And everything was completed to my satisfaction. professional and friendly. There was coffee in the waiting room. My wait was shorter than estimated. And everything was completed to my satisfaction. More
by Brianfrye
Employees Worked With
Jim, Jim Pilosi, Jerry Harden
May 05, 2012
I came in for a oil change and a head light out and they found drive link bushing that was bad. I didn't know it was bad, couldn't fell anything was wrong. It could have created a bigger problem if they did found drive link bushing that was bad. I didn't know it was bad, couldn't fell anything was wrong. It could have created a bigger problem if they didn't find it. I'm glad they check more than what the're asked to do. More
by stevewanda
Employees Worked With
Stephen Arnold, Jim Pilosi
May 04, 2012
Quality service department with experienced and professional staff. I have leased a number of cars from Bob Hastings Buick-GMC as well as having them serviced and have always had a very good exper professional staff. I have leased a number of cars from Bob Hastings Buick-GMC as well as having them serviced and have always had a very good experience. I would certainly recommend this dealership. More
by vaisey
Employees Worked With
Dmitriy A., R C Cavalcanti, Jerry Harden
May 03, 2012
Steve Page was helpful and very patient in answering my questions regarding my purchase of a 2012 Buick Lacrosse. I have dealt with Hastings for several years. Their service dept. is excellent. questions regarding my purchase of a 2012 Buick Lacrosse. I have dealt with Hastings for several years. Their service dept. is excellent. More
by kayne
Employees Worked With
Steve Page, George Lazor, Tim P.
