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Vision Buick GMC
Rochester, NY
744 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 744 reviews
Verified Customer
September 16, 2024
Chip coverage guy didn’t show, next appointment he didn’t do what was needed! Dab of touch up you can see a 10 year old could do as well. Second ding never did it. 2 appointments unsatisfactory and I do what was needed! Dab of touch up you can see a 10 year old could do as well. Second ding never did it. 2 appointments unsatisfactory and I paid extra for this coverage!!!!! Never again!!!!!!!!!!!!!! More
by Cloverknows1
Employees Worked With
Not that guy.
September 16, 2024
Was scheduled to have a bedliner installed and it was never scheduled. I came in and was told they do not do the spray on bedliners there. Sales manager was the one who was supposed to schedule it. Also never scheduled. I came in and was told they do not do the spray on bedliners there. Sales manager was the one who was supposed to schedule it. Also when I purchased the vehicle they did not install the Tonneau cover correctly. That had to be fixed plus when I picked it up they did not properly detail it. There was sticky residue on the chrome around the speaker that was never cleaned and the bed of the pickup was covered with muddy footprints from where they installed the Tonneau cover. Not to mention my salesperson never returned my calls or email. Will never buy or recommend Vision GMC TO ANYONE! More
by MICHAEL@MKSOLUTION.COM
Employees Worked With
Joseph Knight, Phil sales manager
September 15, 2024
The customer service at this dealership is second to none. Phil Pitts exceeded all my expectations and made leasing my new car a pleasant experience. none. Phil Pitts exceeded all my expectations and made leasing my new car a pleasant experience. More
by CCrist
Employees Worked With
Phil Pitts, Phil Smith
September 13, 2024
Service was performed promptly and professionally. The waiting area was clean and comfortable. My questions were all answered and the price was right. The waiting area was clean and comfortable. My questions were all answered and the price was right. More
by MOMJ50
Employees Worked With
September 12, 2024
We were leaving on a long trip that afternoon and needed to get an odd noise, checked out. The Service writer was very helpful and understanding and got me in right away to assure us that the car was OK to to get an odd noise, checked out. The Service writer was very helpful and understanding and got me in right away to assure us that the car was OK to take on our trip. More
by JAR.ROBINS
Employees Worked With
Sorry, I cannot remember his name right now.
September 09, 2024
My salesman was helpful and courteous and didn’t apply any pressure as far as my making a choice of car. There was some confusion on the day that I picked up the car and I had to wait longer than I would any pressure as far as my making a choice of car. There was some confusion on the day that I picked up the car and I had to wait longer than I would have liked. That being said, my experience in buying a car was in general a positive one I would definitely call Jake again if in need of a new car. More
by Carol
Employees Worked With
Jake
September 08, 2024
Bad Business, As A Company Customer Service! They Don’t Answer The Phone. Make A Lot Of False Promises But Once You Off The Lot , It’s To xxxx With You They Don’t Answer The Phone. Make A Lot Of False Promises But Once You Off The Lot , It’s To xxxx With You More
by cameronciara417
Employees Worked With
Michael Borelli
