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Vision Buick GMC
Rochester, NY
1,320 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,320 reviews
May 28, 2026
Charlotte is the best! She's fast, reliable and hands down the best advisor!!! I used to work with her for our whole fleet of service trucks when she worked in victor and h She's fast, reliable and hands down the best advisor!!! I used to work with her for our whole fleet of service trucks when she worked in victor and have always had nothing but great service from her. More
by Mpergolizzi
Verified CustomerEmployees Worked With
Charlotte Hines she's the best!
May 24, 2026
The financial manager goofed up my monthly payments. I was told I would receive a check to compensate me, have not received. The tires were over inflated. Took back for adjustment. Still over inflated. I was told I would receive a check to compensate me, have not received. The tires were over inflated. Took back for adjustment. Still over inflated. Vision dealership is poorly managed. This is my 3rd car with them. Each time there has been an issue. Phil Pitts is the reason I return. However, next car will be from a different dealership. Maybe not even GM. More
by CMICHAEL7195
Employees Worked With
Phil Pitts- he is not the problem
May 15, 2026
I'm a return customer to Vision GMC. I was happy that Darrin wasn't a pushy salesman. He greeted me soon as I walked in the showroom. He had the car I had called about waiting for me to I was happy that Darrin wasn't a pushy salesman. He greeted me soon as I walked in the showroom. He had the car I had called about waiting for me to take a test drive . Let me take it home for the night to see if my mom would be able to get into it since it's so high.She was able to.... we bought it a couple days later. Nikko was great in explaining everything in finance as well. Love my newer model Yukon!! More
by BRYANKATIE225
Employees Worked With
Darrin the salesman and Nikko in finance
May 15, 2026
Took a little too long to take possession of vehicle and waited till last minute to get CT registration as NY temp reg was expiring. Lack of communication on the latter aspect waited till last minute to get CT registration as NY temp reg was expiring. Lack of communication on the latter aspect More
by RKBLACK103
Employees Worked With
Joe Knight & Nikko Salce
May 13, 2026
I can usually get in for service within a week or so. Chad listens to my concerns about my vehicle and they are willing to work with me. Chad listens to my concerns about my vehicle and they are willing to work with me. More
by DANKOSUSAN
Employees Worked With
Chad Haynes, he is a great rep to work with!
