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Vision Buick GMC

Rochester, NY

4.0
744 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 744 reviews

October 14, 2024

The detailing was perfect. It’s like I have a brand new car! While I did have quite a long wait due to how busy it was the day of my appointment, the dealership did not charge More

by Dawnger7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Oct 23, 2024 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 14, 2024

The service advisors are friendly and helpful. The dealership ads say you can drive in with an appointment to get a oil change, but that doesn’t work. More

by JAR.ROBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

October 12, 2024

Maintenance prices use to be reasonable but have gone way up lately. Not sure if I will be coming back in the future. More

by rhoffarth2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Coustomer service was great but just noticed missing align wrech set from glove box that was put there the day before it came in More

by Racing dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Ive ben trying to get a 500$ refund for 1 month so far and not even a call back, were a small business and dont deserve to get treated like this all because they promised a truck they couldn't deliver More

by marsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan F.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Service has always been great here, and I’ve been coming here for more than 20 years. Bought two of my last three cars here too. More

by BLACKSHOE
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

service has always been top notch, and on time. the sales department is also very helpful great place to go for your car or truck. More

by SAMFORK22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Work was completed quickly and service advisor was awesome. Very happy with the overall experience. More

by dabear134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The team did an amazing job! Fast and friendly service! Would absolutely recommend to my friends and family! More

by shelbydries18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby, Kyle, Ray, Luis and Kathryn
October 06, 2024

Salesmen Josh’s did everything possible to make our purchase for what we exspected. Tu More

by GBISCHOPING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jousha