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Vision Buick GMC

Rochester, NY

4.1
1,167 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,167 reviews

January 04, 2026

The dealership was very clean and everyone was very nice and respectful. As soon as you walk in the door they were attentive. More

by MTSICU22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jan 06, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 04, 2026

I will only bring my vehicle here for service. They are respectful and efficient, and everyone is very friendly More

by WILMAC139
Recommend Dealer
Yes
Employees Worked With
Service Idk the reps name
Jan 06, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 03, 2026

The same dealership replaced our 'turbo' less than one month ago. The same issue occurred again with the message reading ' decreased power to the engine' so we brought the car back. It may be a bulletin f More

by Cynthiaparis7789
Recommend Dealer
No
Employees Worked With
Frank
Jan 06, 2026 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Cynthia. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

December 31, 2025

It was a great experience. They were really patient with me and it made me feel confident in my decision to get a car from them More

by ALEXMARIE19
Recommend Dealer
Yes
Employees Worked With
Darren
Dec 31, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 31, 2025

I was very satisfied with the service department and sales department I would recommend them More

by THEFILDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2025

Took great care of me We're very attentive and helpful even when times took a little longer with things More

by GALVARADO03
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 30, 2025 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 30, 2025

Definitely a lack of communication when I brought my vehicle in to get repaired. I had to repeatedly call and email to get a response. Also, my daughter brought her car in for inspection, oil change and More

by ronalee529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Knight
Dec 30, 2025 -

Vision Buick GMC responded

Rona. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

December 30, 2025

The service performed on my Yukon was done above expectations..Scott and the service team keeped my wait time to a minimum..I definitely will be servicing all my vehicles.there.Thanks Vision . More

by Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 29, 2025

I took my truck in for an oil change and was happy with the service. Scott took care of everything! More

by PETE.KELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Pete. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

December 29, 2025

I already had my mind set on something and they made it happen for me. Im thankful for them. Hoping to possibly lease in the future and Id like to work with them again. More

by GLAWRENCE_1987
Recommend Dealer
Yes
Employees Worked With
Amelia and Eric
Dec 30, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!