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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.0
752 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 752 reviews

August 22, 2024

The dealership is great. I always feel very well taken care of when I come in. More

by loriawalton9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 21, 2024

Vision Buick has always been kind and courteous. They are always very helpful. Whenever I have had a problem, they are quick to resolve it. They are easy to work with I would definitely recommend th More

by kblaschek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2024

Excellent dealership. They worked with me and came through for my safety issues. Tyler is awesome! Would definitely work with and recommend the dealership again. More

by DMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler McNamara
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Aug 22, 2024 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2024

Great customer service for my Buick Encore. Great communication and timely service. Comfortable waiting room. More

by CAMILLESACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis.
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Aug 22, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2024

Great dealership from the minute you walk in from sales to finance! Explained everything. I basically got the price I was willing to pay. Salesman Kyle is aces! Went above and beyond to make the deal wor More

by jq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler McNamara
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Aug 22, 2024 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2024

Service is good, very clean dealership. People are friendly. Service department gets you in and out the best they can. More

by rreale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 07, 2024

My salesman Josh Garnish aimed to please! He worked so hard to make me a happy customer More

by lmwsheep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Garnish
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Aug 07, 2024 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 06, 2024

Purchased a new gmc yukon xl and had an excellent sales experience. Salesman phil pitts was outstanding. We would highly recommend phil to friends and we would return to phil if purchasing another vehicle. More

by kolmanam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil pitts, harry
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Aug 07, 2024 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 02, 2024

I never received a call back after leaving a message asking if my part was in. Had to call again. They do not return calls. More

by KMDREHER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 02, 2024

Everything went well and on time. I haven’t had any issues with services. Thank you More

by cindysuliveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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