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Vision Buick GMC
Rochester, NY
744 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 744 reviews
November 04, 2024
I had oil changed and they forgot to put the oil cap on and my engine bay had every where and I had to go back twice in order to get it cleaned up. The front desk team and.fixed me up though. Even had my and my engine bay had every where and I had to go back twice in order to get it cleaned up. The front desk team and.fixed me up though. Even had my car detailed in and out. One thing that really made me mad 😠 was when I bought the car and went home and removed the paper mats and there were no mats. Figured they were in the back but nope 🙅♀️. I called and the guy who sold me the car gave me front mats from an older car which did not fit and was dirty. I was told that if I did not have it in the contract I don't get any. I have never bought a car without a set of mats and this like the 15th car I have financed in my lifetime I ended up paying a $149 for the full set of mats front to cargo bay front Amazon other wise they were going to give me 20% off the front Weather Tech mats which were $249. Never been so disappointed. I guess I expected more since this was one of the better dealerships I have ever bought a car from. More
by rockwellrock
Verified CustomerEmployees Worked With
Not sure but it is none of these
November 03, 2024
We recently purchased a 2024 Yukon Denali XL from Vision Buick GMC, and I can't say enough good things about our experience, thanks to Joshua Garnish. From the moment we arrived, Joshua was incredibly knowl Buick GMC, and I can't say enough good things about our experience, thanks to Joshua Garnish. From the moment we arrived, Joshua was incredibly knowledgeable, answering all of our questions with patience and expertise. His respectful and kind demeanor made the process enjoyable. He went above and beyond to ensure everything flowed smoothly, taking the extra time and effort to make us feel comfortable. I highly recommend Joshua and Vision Buick GMC for anyone looking for a seamless car-buying experience. Five stars! More
by juliamawdesley
Employees Worked With
Joshua Garnish
October 28, 2024
Service is quick and the staff is friendly. Everyone is nice on service side. However, the waiting room and lounge area needs a big upgrade to be competitive. Everyone is nice on service side. However, the waiting room and lounge area needs a big upgrade to be competitive. More
by JC
Employees Worked With
Employee not listed.
October 26, 2024
Booked for our change, tire rotation and then repair electronics related to volume control. I ended up paying $380 for an oil change and tire rotation. The team did not repair the volume control stating electronics related to volume control. I ended up paying $380 for an oil change and tire rotation. The team did not repair the volume control stating it was not covered under standard warranty, despite owning the vehicle for under 1 year. The team then phoned me, attempting an up sell for wheel/tire issue for $1,800 which was not needed as confirmed by a local mechanic. Absolute worst experience. More
by aaronman007
Employees Worked With
October 25, 2024
The personnel in the repair area are very nice to deal with. Although I am still waiting for a new key tag. When I picked up my car there was on,ynone GMC key to give me. I am still waiting for the rep with. Although I am still waiting for a new key tag. When I picked up my car there was on,ynone GMC key to give me. I am still waiting for the replacement. Maybe the reader of this could help me. Thank you. Marie Davias More
by MARIEDAVIAS
Employees Worked With
