Village Pointe Toyota

Customer Service relations Deana at Village Pointe Toyota went above and beyond to help me with my service on my Camry. Thank you for your awesome customer service! Deana at Village Pointe Toyota went above and beyond to help me with my service on my Camry. Thank you for your awesome customer service! More

$130 to tighten gas cap-they made it right! Said they checked it 1st and appeared tight as engine light was on, then had machine tell them it wasn’t on tight. REALLY???? My daughter was FURIOUS! Said they checked it 1st and appeared tight as engine light was on, then had machine tell them it wasn’t on tight. REALLY???? My daughter was FURIOUS! Then said an hourly employee wouldn’t get paid if they gave her credit??? UPDATE: A very competent and customer service oriented Deana reached out and solved the problem! Kudos to their management!! More

Purchasing a vehicle from Village Pointe Toyota was great Purchasing a newer Toyota Tundra from Village Pointe Toyota was a great experience. They gave me a fair market value trade in price for my old tundra Purchasing a newer Toyota Tundra from Village Pointe Toyota was a great experience. They gave me a fair market value trade in price for my old tundra and I was able to purchase a much nicer and newer tundra from them than what other local dealerships were offering for same price. Working with finance was great. The finance associate worked diligently to find me the lowest possible interest rate. He also took the time to explain how everything was being done. I would highly recommend Village Pointe Toyota for all your vehicle needs. More

I didn’t feel rushed Jim Paulsenwas very patient with me. Was available when needed. Answered all my questions He offered opinions but was not pushy. I’d buy from him ag Jim Paulsenwas very patient with me. Was available when needed. Answered all my questions He offered opinions but was not pushy. I’d buy from him again. More

Awesome Jakes takes care of business. Honest and follows through with what he says!! He had my new car delivered to a half way point since I bought it over th Jakes takes care of business. Honest and follows through with what he says!! He had my new car delivered to a half way point since I bought it over the phone from a different state. Great customer service! Love you guys. More

Taco Time If you are in the market for a new Toyota vehicle I suggest going to Village Pointe Toyota and asking for Julia Stephenson. She listened to my concern If you are in the market for a new Toyota vehicle I suggest going to Village Pointe Toyota and asking for Julia Stephenson. She listened to my concerns and what I needed on the truck and worked to make it happen. She followed up with some photos as the customized work was done so that I was kept in the loop as things progressed. All very much appreciated. Thanks Julia! More

Quick, easy, friendly Everyone was friendly, not pushy, process was quick and painless. Worked with Mike and Marci to buy 2 cars, both were great to work with. Everyone was friendly, not pushy, process was quick and painless. Worked with Mike and Marci to buy 2 cars, both were great to work with. More

5 Stars to Justin! Justin made it possible for me to break my lease early and get into a new lease that was perfect for me based on my situation. He took the time to hea Justin made it possible for me to break my lease early and get into a new lease that was perfect for me based on my situation. He took the time to hear about what I wanted and needed--then made it happen! He was patient and honest throughout the few days of working with him. Highly recommend working with Justin because he made the experience stress-free and enjoyable! More

SUV search Our experience was pleasant. The dealership is a very nice, well-organized, comfortable facility... as dealerships go. But, our salesperson made the Our experience was pleasant. The dealership is a very nice, well-organized, comfortable facility... as dealerships go. But, our salesperson made the experience worthwhile. Rusty was extremely helpful, knowledgeable, courteous, professional and to the point. More

Above and beyond! Chris was great to work with! We drove over an hour to the dealership and we weren't let down. Chris stayed for an hour past closing to help us get th Chris was great to work with! We drove over an hour to the dealership and we weren't let down. Chris stayed for an hour past closing to help us get the vehicle we wanted. Thanks, Chris! Rusty also was fantastic! More