Village Pointe Toyota
Omaha, NE
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Customer service Jason VanSchoiack, Adam Westover, Terry Zimmerman and Joel Kuriakose did an excellent job providing the best customer service experience that we could Jason VanSchoiack, Adam Westover, Terry Zimmerman and Joel Kuriakose did an excellent job providing the best customer service experience that we could ask for. Grateful for their time and commitment to our purchase. More
Great service and friendly staff. This dealership provided me with a great deal and exceptional service. They took care in showing the available options that came with my new purchase. This dealership provided me with a great deal and exceptional service. They took care in showing the available options that came with my new purchase. More
Thank you Jose! Quincy and Jose were awesome in helping me navigate a new lease. Both were patient, answered all my questions and left no stone unturned when in came Quincy and Jose were awesome in helping me navigate a new lease. Both were patient, answered all my questions and left no stone unturned when in came to closing the sale. Kudos to all of you! More
fabulous experience I'm writing about the extraordinary service that salesman Robb Stevens gave me. He was very patient in explaining all the technology associated with I'm writing about the extraordinary service that salesman Robb Stevens gave me. He was very patient in explaining all the technology associated with my new 2020 Corolla. He did not pressure me into buying a new car. He was very organized at what needed to be written out. He has followed up with me about questions I had and will make sure that I get the 2 little dents fixed. He is so easy to talk to and I feel like I can ask him anything about my car and he will answer me correctly. He's very knowledgable about Toyotas and I would send my friends and family to him! He deserves a bonus or a raise!! Thanks! Carol Brammer More
Thank you Joel! Thank you so much Joel and your team. I am very happy with my purchase. Great car and amazing customer service. With your help I know I made the right Thank you so much Joel and your team. I am very happy with my purchase. Great car and amazing customer service. With your help I know I made the right decision purchasing my car. More
Great help in explaining all the new features on my vehicle ! We went to pick up our car today and I was overwhelmed by all the new features and gadgets on this amazing new car my husband picked out the day be ! We went to pick up our car today and I was overwhelmed by all the new features and gadgets on this amazing new car my husband picked out the day before. Justin was helpful and patient at explaining them all to me and also told me I could come back in a few weeks and he’d go over it all with me again. My husband said he was awesome to work with the day before when I was not there also. Very helpful and professional. More
They work very hard to please the customer I had a good experience from the start when i walked up to the door. They worked very hard for my business and they got it. I had a good experience from the start when i walked up to the door. They worked very hard for my business and they got it. More
Robb Stevens and Mike Hansen Robb and Mike made my life a lot easier. I had come to the Elkhorn location one Saturday and saw two 4 Runners on the lot. By Sunday both were gone. Robb and Mike made my life a lot easier. I had come to the Elkhorn location one Saturday and saw two 4 Runners on the lot. By Sunday both were gone. When I called, these 2 guys were able to locate another 4 Runner in another state and have the vehicle ready for my pick up the following weekend. I can't say enough about these two. Never did I feel like I was pressured, but they did everything to make my buying experience better than I have ever had at any dealership in the past. Price was settled, car was found, and all with courtesy. I would recommend these 2 employees and the dealership to anyone. I will return for any future buying. I'm sold on Toyotas, these guys and the dealership as a whole. More
Outstanding experience. Justin treated me great throughout the process and really helped me get the car I wanted. He was very patient and did not push me into a decision. I h Justin treated me great throughout the process and really helped me get the car I wanted. He was very patient and did not push me into a decision. I hope to work with him in the future after my current lease ends. More
Honest and fair Jason treated me in a manner not always associated with auto dealerships. More as a friend than an adversary. For most going to a dealer is not a plea Jason treated me in a manner not always associated with auto dealerships. More as a friend than an adversary. For most going to a dealer is not a pleasant experience. I realize Village Pointe is try to make as much profit as possible as any business does and I did have some buyer regret once I realized just how much I would be paying over the stated purchase price as with anything paid for over time. However, I never felt I was being pressured to buy and all my concerns were addressed by Jason. I will try to do business with Village Pointe again when the time comes. More