Village Pointe Toyota

We have had a horrible experience with this dealership. We bought a certified pre-owned 2016 toyota highlander with 30,000 miles on it 1 year ago. Since then, the battery has been replaced by the dealershi We bought a certified pre-owned 2016 toyota highlander with 30,000 miles on it 1 year ago. Since then, the battery has been replaced by the dealership three times. It is driven on a daily basis, at least 10 miles a day, and it has been regularly not starting because the battery keeps dying. We brought it into the dealership multiple times, leaving it there for days at a time for them to find a cause for this, and each time they found nothing wrong with it. They proceeded to tell us that this is just a normal thing that will keep happening with our car because supposedly we are not driving it a far enough distance on a daily basis to give the battery enough time to charge. They said that the only resolution is for us to purchase a trickle charger for it and plug our vehicle in daily. THIS IS NOT A NORMAL THING THAT SHOULD BE HAPPENING. ESPECIALLY with a certified vehicle with such low miles and it being a newer vehicle that is driven on a daily basis! It is unfortunate because we love our highlander, but we need a vehicle that is reliable and that is definitely not what we have. We are beyond frustrated at this point and will never ever buy a vehicle from them again. Beware before trusting their “certified” vehicles. More

Jason VonShoaick made us feel welcome and cared for. This truly was the best car buying experience I’ve had and I love my suv 🤗 truly was the best car buying experience I’ve had and I love my suv 🤗 More

Great People, Great Environment Joel was a great person to work with, and you can definitely tell he was looking out for the customers best interest. I love the enthusiasm and work e Joel was a great person to work with, and you can definitely tell he was looking out for the customers best interest. I love the enthusiasm and work ethic he has within the company. I will defiantly be back. Thanks for my car, I love it! More

Peter was a great salesman I did have a few issues coming to this dealership, but they were all solved by the end of the purchase of my vehicle. At one point I did lose my cool I did have a few issues coming to this dealership, but they were all solved by the end of the purchase of my vehicle. At one point I did lose my cool with Peter, but he handled it very professionally, and I'm very glad he did because none of the problems I had were his doing. Both he and Cathy handled my problems very well and I'm happy I did business with them both. (If Cathy was listed below she would get 5 stars from me as well) More

Joel was great to work with! He went out of his way to come in on his days off to help me! Adam was equally enjoyable to work with. As a single woman I wasn’t intimidated at Village Point Toyota! Such a come in on his days off to help me! Adam was equally enjoyable to work with. As a single woman I wasn’t intimidated at Village Point Toyota! Such a great experience! ⭐️⭐️⭐️⭐️⭐️ -Angie More

We were impressed with the quality of service displayed everywhere. The employees wore masks and gloves. We could tell Village Pointe cares about their customers and staff. everywhere. The employees wore masks and gloves. We could tell Village Pointe cares about their customers and staff. More

Love this place! I’ve been a regular here for the last 7 years, getting all of my service work done. I’ve come to really trust and depend on ‘my guys’ in the service I’ve been a regular here for the last 7 years, getting all of my service work done. I’ve come to really trust and depend on ‘my guys’ in the service department. When I decided to start shopping for a new car the service department sent me to Mr Rusty. Rusty was so wonderful! He was quick to respond to all of my texts and really guided me through the whole car buying/negotiating process. Rusty is just a nice honest guy and I appreciated that so much. I ended up in a certified pre owned and I couldn’t be happier with the deal, the service and the car! More

Mike Hansen was such a great salesman and hooked me up with a 2017 Honda Civic! He talked me through the process and was very nice when it came to helping me out. THANKS A TON! with a 2017 Honda Civic! He talked me through the process and was very nice when it came to helping me out. THANKS A TON! More

Peter and his team did a wonderful job assisting us with my daughter’s purchase of her new car. Thank you for making the process smooth and seamless. my daughter’s purchase of her new car. Thank you for making the process smooth and seamless. More

Was very pleased with the servic provided by Peter Peter was eager and knowledgeable and was determined to give me a good fundamental introduction to my new Prius. I could not have been more pleased. Peter was eager and knowledgeable and was determined to give me a good fundamental introduction to my new Prius. I could not have been more pleased. Julia (Internet Supervisor) was very helpful and was instrumental in me purchasing my Prius the same day that I first spoke to her over the phone. Since then she has repeatedly offered to help me understand any of the features of my Prius that I have questions about. She is a keeper! More