Village Pointe Toyota

Absolutely terrible customer service and sales. I am not sure how this place is still in business. 1) Sold us a faulty car. 2) Did not send us the title until months later. 3) Promise to rectify above issue sure how this place is still in business. 1) Sold us a faulty car. 2) Did not send us the title until months later. 3) Promise to rectify above issues by doing a fair trade across the table 4) No call back, no follow though & a complete waste of time. I will never buy a car from a dealership again. Private sales & citizens are more forthcoming & trustworthy. I wasted so much time dealing with this company and will be sending them an itemized bill for my time and energy. More

Joel did an amazing job while we worked together to finalize a deal on our new Toyota Highlander. He had the two vehicles we were comparing pulled up when we arrived and thoroughly explained the diffe finalize a deal on our new Toyota Highlander. He had the two vehicles we were comparing pulled up when we arrived and thoroughly explained the differences between the two trim levels. I felt no pressure, but instead a shared goal to meet our needs and make us feel like we reached a great deal. More

This was the easiest car buying experience I ever had. Thank you VPT for helping me navigate through the car buying processes. #rav4 #hybrid #xle Thank you VPT for helping me navigate through the car buying processes. #rav4 #hybrid #xle More

Jason was very helpful in finding us find exactly the Camry Hybrid XLE that we wanted. We had to wait just a week and a half for our beautiful fully equipped vehicle to arrive at the dealership. Jason wa Camry Hybrid XLE that we wanted. We had to wait just a week and a half for our beautiful fully equipped vehicle to arrive at the dealership. Jason was personable, knowledgeable, and kept us apprised of the arrival date of our car. The trade in process was smooth and painless, despite having 3 trade-ins. More

Joel was very professional, personable and knowledgeable. After my purchase he went out of his way to call and make sure I didn’t have any questions. After my purchase he went out of his way to call and make sure I didn’t have any questions. More

Very painless process, Rusty was very knowledgeable and up front about everything. Not pushy at all which is a definite plus. Even helped us on his day off! up front about everything. Not pushy at all which is a definite plus. Even helped us on his day off! More

Rusty Russell is the person to see at Village Pointe. He is efficient, calm, and super professional. He will take care of you and follow through with everything you need and more. He wasn't pushy and was is efficient, calm, and super professional. He will take care of you and follow through with everything you need and more. He wasn't pushy and was patient and honest. Rusty deserves all the accolades and praise! We would definitely buy a car from him again! More

Rusty was amazing. He answered every question about my 2020 RAV4. He was very knowledgeable and professional. He made the experience easy. I highly recommend him and Village Pointe Toyota. 2020 RAV4. He was very knowledgeable and professional. He made the experience easy. I highly recommend him and Village Pointe Toyota. More

Rusty made buying my 2020 4Runner a very pleasant and easy experience. He's no nonsense and will get you the best deal possible. He's also fun to work with. He will do his best to find the vehicle you easy experience. He's no nonsense and will get you the best deal possible. He's also fun to work with. He will do his best to find the vehicle you want. I highly recommend Rusty and if I could give him 10 stars, I would!! More