Village Pointe Toyota
Omaha, NE
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The entire process was smooth and efficient with friendly staff! Julia was great to deal with and her communication was excellent. All in all. A good experience. staff! Julia was great to deal with and her communication was excellent. All in all. A good experience. More
The salesman and the financial person were very nice and treated my 80 year old mom with respect. She felt very comfortable buying a car at this location. treated my 80 year old mom with respect. She felt very comfortable buying a car at this location. More
Very happy with our time here especially with our service from Seamus. Friendly and knowledgeable. Was efficient without being pushy. Listened to what we needed/wanted and helped make it work for us. from Seamus. Friendly and knowledgeable. Was efficient without being pushy. Listened to what we needed/wanted and helped make it work for us. More
It was awesome working with Rusty Russel to make getting my first "big kid" car a dream come true. He answered all my questions and made sure a young girl was not getting over priced in the car business. I my first "big kid" car a dream come true. He answered all my questions and made sure a young girl was not getting over priced in the car business. I would recommend anyone who wants a genuine salesman to Rusty at Village Pointe Toyota! More
Excellent customer service. Friendly and very knowledgeable. It was a great purchasing experience. I Definitely recommend this agent and agency. I will continue to purchase here for many more yea knowledgeable. It was a great purchasing experience. I Definitely recommend this agent and agency. I will continue to purchase here for many more years to come. More
They have the BEST customer service around!!!!!!!!! There sales department is the best that you can ask for!!!!!! They treat you with respect and listen to your needs!! sales department is the best that you can ask for!!!!!! They treat you with respect and listen to your needs!! More
I had the pleasure of working with Rusty Russell who helped with the task of finding the EXACT Tacoma we were looking for. Rusty was reliable to call back with updates and was accommodating to my speci helped with the task of finding the EXACT Tacoma we were looking for. Rusty was reliable to call back with updates and was accommodating to my specific requests along the way. In today's environment where businesses run short staffed and employees are overworked, this experience was like a flashback from the past when the customer came first! More
Was very pleased with everyone we worked with. They were very helpful and friendly. Rakid was the salesman who sold us our car and he was very friendly and helpful. He made us enjoy the experience. very helpful and friendly. Rakid was the salesman who sold us our car and he was very friendly and helpful. He made us enjoy the experience. More
The dealership, and salesman Rusty Russell, bent over backwards to make my buying experience efficient and pleasant. I would definitely recommend this organization if you are in the market for a used ca backwards to make my buying experience efficient and pleasant. I would definitely recommend this organization if you are in the market for a used car! More
We found a car online that fit our needs and we drove an hour to look at it after a couple failed attempts to contact them on the availability of it. After pulling into the lot and finding the vehicle, a sa hour to look at it after a couple failed attempts to contact them on the availability of it. After pulling into the lot and finding the vehicle, a salesman named Rusty Russell came out and he got us the keys, no questions asked. We were allowed to take the vehicle on a test drive alone so we could properly test everything, talk it over, etc. Not much but that's a huge plus for me. After the test drive I looked over every square inch of it without Rusty looking over my shoulder. He gave me my space and plenty of time. Another huge plus in my eyes. He had no issue with me plugging in my own Snap On scanner and checking the entire system for codes. After a lot of looking it over, and a little haggling, we decided we were going to take the vehicle home permanently. Rusty is an amazing salesperson. He's not going to pressure you into something you don't want. He's not going to try and get you to buy something that will bankrupt you. He knows that you know what you want, and he just wants to help you get it. I've dealt with (and worked at) many dealerships before, so believe me when I say Rusty is one of the best salesmen I have ever encountered, salespeople at other dealerships should take notes from this man. 5 out of 5, would highly recommend to anybody looking for a car, please go here first. Even if you can't make a deal, at least you'll know how a salesmen is supposed to treat a customer. More