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Victory Toyota Charleston
Charleston, WV
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Paid for tire rotation which they did not perform - maker me wonder whether the other tasks I requested were actually done? New owners - can this dealership be trusted? me wonder whether the other tasks I requested were actually done? New owners - can this dealership be trusted? More
I waited for 1:40 for my RAV4. I looked outside where they parked the finished car and it was there. It was behind a truck which tells me it had been finished for a while. I went t I looked outside where they parked the finished car and it was there. It was behind a truck which tells me it had been finished for a while. I went to ask and they said yours is done. No one came to tell me it was done. I feel like I had to set there too long for what I had done. This has never happened before. This should be addressed. This was for 5,000 mile check up. More
I went in not really sure I was going to trade in but was offered a great deal on my 2020 RAV 4 so I decided to do a deal. I love the color (red) and is it an upgrade from my last one. offered a great deal on my 2020 RAV 4 so I decided to do a deal. I love the color (red) and is it an upgrade from my last one. More
I was scheduled to have a 4 tire rotation and it turned out that my battery tested bad after only a year! With that said I was there over an hour and a half which is way too long for that service. out that my battery tested bad after only a year! With that said I was there over an hour and a half which is way too long for that service. More
I knew what I wanted to buy and the dealership searched the internet and found some new vehicles that matched my request. I was able to compare printouts and find the ones that would work for me. Great ex the internet and found some new vehicles that matched my request. I was able to compare printouts and find the ones that would work for me. Great experience. More
Nathaniel was a great salesperson to work with. He was friendly and knowledgeable about the vehicle. The manager, David, did an excellent job of creating a deal that worked for us. Cole took care o He was friendly and knowledgeable about the vehicle. The manager, David, did an excellent job of creating a deal that worked for us. Cole took care of our financing. He did a fantastic job of explaining all the paperwork involved in the transaction. This was the best car buying experience I have ever had. Thank you Victory Toyota! More
Good service. The staff were good at communicating with me. I stayed and waited for my vehicle. No issues at all. The staff were good at communicating with me. I stayed and waited for my vehicle. No issues at all. More
Sales lady did an excellent job selling the Rav4. She was very knowledgeable and answered all my questions. She was very knowledgeable and answered all my questions. More
I took my Camry in for service and they did a great job. Wait was minimal and waiting area was clean and comfortable. Wait was minimal and waiting area was clean and comfortable. More