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Victory Toyota Charleston

Charleston, WV

4.7
278 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 278 reviews

April 22, 2026

I’m very pleased with Victory Toyota. They go over your vehicle every time you bring it in for service. They let you know what needs immediate attention along with a cost estimate. Eric M More

by HAYHAY41
Recommend Dealer
Yes
Employees Worked With
Eric Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Victory Toyota Charleston responded

Thank you for letting us know how pleased you are with our thorough inspections and transparent cost estimates for your Toyota service. Eric is glad to have kept you informed about timing and charges, and we appreciate your trust in our service. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 19, 2026

Karissa me Greeted with a smile & professionalism. Great communication from Karissa. Gary was nice as well! More

by gencuster1
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary & Bruce
Apr 19, 2026 -

Victory Toyota Charleston responded

Thank you for sharing how Karissa’s welcoming smile and clear communication made your visit pleasant. We’ll be sure to pass along your kind words. We look forward to assisting you with your Toyota in the future. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 19, 2026

Great job and good timing. Nice people and comfortable waiting room. Walk in was great! More

by patty3girls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

Victory Toyota Charleston responded

We’re happy to know that our team could deliver prompt service and a comfortable waiting area. It’s great that the walk-in process went smoothly. Enjoy your new Toyota RAV4! Mike Holbert General Manager mike.holbert@victorytoyota.com

April 19, 2026

Friendly. Helpful. Experienced. I like that I got a video regarding what was being done with my car. I also got a trade in price in case o want to do that. More

by Slaverackrdh
Recommend Dealer
Yes
Employees Worked With
Travis. Eric Monk
Apr 20, 2026 -

Victory Toyota Charleston responded

We are very happy that Travis, Eric, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 18, 2026

Service pretty quick and Karissa was on top of things 5. So far. Don't slip More

by GENERALMCGINNIS
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karissa Tome
Apr 18, 2026 -

Victory Toyota Charleston responded

Thank you for the five-star rating and for noting how efficiently your Toyota Highlander service went. We appreciate your kind words about Karissa and will share them with her. We hope to be just as ready for your next visit. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 17, 2026

Sean was great! He helped me trade in an old car for a brand new Tundra at a great price with no hassle at all! I couldn’t recommend him or the team at Victory Toyot More

by Treysc30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2026 -

Victory Toyota Charleston responded

Thank you for sharing your positive experience with Sean on your new Toyota Tundra purchase. We’re delighted the trade-in process was smooth and hassle free. We appreciate your recommendation and look forward to serving you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 17, 2026

Victory Toyota was very easy to work with. KAITLYN SCHULTZ was the best! Very helpful and listened to what I wanted. She put together the exact deal that I requested. My purchase was of More

by Daniel Holstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaytlin Schultz
Apr 17, 2026 -

Victory Toyota Charleston responded

It’s wonderful to hear Kaytlin put together the exact deal you requested for your daughter’s Honda Odyssey. We’re glad the vehicle left in top shape and that you appreciate the two years of free oil changes and tire rotations. Thank you for sharing your positive experience with us. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 17, 2026

Very helpful and Rob was very informative about everything. He was enjoyable and wasn’t pushy as most salesmen are and very polite. Will recommend him to my friends and family looking for a car o More

by Ernie Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gilkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Victory Toyota Charleston responded

We appreciate you taking the time to highlight Rob’s informative and polite approach. It’s great to know he made your Toyota purchase feel comfortable without any pressure. Thank you for recommending us to your friends and family. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 15, 2026

Sam was amazing to work with! ! Answered all my questions and let me decide with no pressure. More

by adfgriffith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Victory Toyota Charleston responded

It’s wonderful to hear Sam provided clear answers and let you make decisions at your own pace. Your feedback means a lot to our team and we look forward to assisting you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 10, 2026

They helped get us the best deal and what we needed as a family of 4. More

by eaukiwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Victory Toyota Charleston responded

It’s wonderful to know Kaitlyn and our team found the right used Toyota RAV4 and deal for your family of four. Enjoy all the space on your outings and thank you for choosing a Toyota with us. Mike Holbert General Manager mike.holbert@victorytoyota.com