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Victory Toyota Charleston

Charleston, WV

4.7
89 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 89 reviews

May 16, 2025

They did a great job with getting my new tires on my truck and getting it aligned properly More

by Bigdog3519
Recommend Dealer
Yes
Employees Worked With
Jimmy
May 09, 2025

They were very patience and answer all of my questions. Excellent service and friendly staff. More important they fixed my vehicle. More

by KINGDORIS
Recommend Dealer
Yes
May 08, 2025

Clean. Employees are extremely helpful and kind. Service is usually efficient and on time. Employees are respectful of the customer's needs. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Carrie
May 05, 2025

I was in for a service and as usual they were great! !!! Good and professional service personnel. More

by pp928
Recommend Dealer
Yes
Employees Worked With
Eric Monk and Chuck Lacy
May 03, 2025

The personnel was polite and professional. The service dept went above and beyond expectations. I would rate them a solid 10. More

by MARTYMARTIN1137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Receptionist, service and sales
May 03, 2025

Excellent customer service. Definitely recommend to family and friends for their next purchase. Love my new car. More

by lauriernccrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn salesman
May 01, 2025

Service after the sale! It just wasn’t there. Very disappointing! Promises aren’t any good if you don’t keep them! More

by AMPM1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
K Tucker and Mike
April 26, 2025

The salesman was fantastic, the facility was clean,and the staff very was friendly. Everything went with ease and actually had the vehicle I had been looking for. More

by heatherdolin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase and Mitch
April 24, 2025

It is all about Victory! Not the customer. You will be told many things in order to gain a purchase but backing it up later does not happen. Very frustrated at the moment wit More

by AMPM1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
K. Tucker
April 18, 2025

Nothing to write about at this time that I can think of at the moment More

by donaldpauley
Recommend Dealer
Yes
Employees Worked With
Megan
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