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Victory Toyota Charleston

Charleston, WV

4.6
92 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 92 reviews

June 09, 2025

They don't deal much , very little . Wasn't my cheapest deal but had the vehicle in stock at time and didn't have to wait 1 to 2 months . More

by fowlerp54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaitlyn, Cole
June 09, 2025

Service was EXCELLENT! Sales team and sales manager, would not recommend them, very poor people skills. More

by toolkw11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
June 08, 2025

Victory Toyota is an awesome dealership. The employees we interacted with were knowledgeable about the cars. No pressuring sales tactics or trying to up sale pricier vehicles. The dealersh More

by wspradlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaylen Gibson
June 05, 2025

They do a great job getting cars through and nice waiting area and Coffee and Snacks More

by jarrettriffle1985
Recommend Dealer
Yes
Employees Worked With
Eric
June 02, 2025

Carrie and Burks in Service Dept. and Kaitlyn Tucker in Sales have been great to work with. Look forward to driving my new Grand Highlander! More

by Pkdoobee
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Carrie-Service and Kaitlyn Tucker in Sales
May 30, 2025

This dealership has been wonderful to deal with from purchasing a car to service on my new sienna van. The wait hasn’t taken much time and the have a nice section to wait. More

by DJANEPERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Tucker
May 30, 2025

Great service, seems the service is the same since the change in ownership. Price is high More

by SHAMBLINJOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not known
May 28, 2025

Kaytlin was great. Very patient and helpful. Sales manager was a straight shooter and finance guy was great. More

by Rweekley66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaytlin Jarrell, Mitch Nicholas, and Jeff Mihelich
May 25, 2025

Great experience no problems felt like the real customer for a change. Very honest upfront and communicated with me. More

by Papa Jim Jim
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carrie
May 25, 2025

They are very thorough and courteous. They do a excellent job keeping me informed about my service appointments. More

by BSOPKO
Recommend Dealer
Yes
Employees Worked With
Carrier, Jim
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