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Victory Lane Ford, Inc. - Service Center

Litchfield, IL

4.6
99 Reviews

99 Reviews of Victory Lane Ford, Inc. - Service Center

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November 09, 2024

Everyone at quick lane was friendly and helpful. I think it only took a little over an hour to get the new tires on. Pretty quick and convenient More

by Jreef
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

The staff was very prompt, courteous, helpful and efficient. The service tech thoroughly explained the work that had been done. More

by PYUDINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Masen Dilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

I had my oil changed and tires rotated. They mentioned my tires was worn and suggested i need new ones. They then and prented out 3 different options of tires and then they explained them t More

by JBS11307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

A a a a a a a a a a a a a a a More

by KNUCKLEHEADSTGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Victory Lane goes above and beyond to take care of their customers. Their staff is top notch! More

by 61odle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Renfro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Chris is such an asset for your dealership. He’s thorough and always makes you feel like your important and that he cares about your vehicle! More

by kencathy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Very nice dealership good waiting area got my vehicle and then fixed quickly. Very easy to deal with. More

by cjribble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Did everything they were supposed to do. Was impressed more then usual. Will go back again More

by sandy3613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure no pictures
September 27, 2024

They always take excellent care of my care and myself! ! Definitely recommend! They know when I need upcoming services but never over sell unnecessary items! More

by twall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Wall
September 08, 2024

I can’t say that I have ever had a bad experience there . Service has been great and never had problems with a loner. When I needed one. Never met anyone in my life that thought they got the best deal possib More

by nevinstolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I just can’t remember the names. But it’s been four maybe five cars and trucks.