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Victory Lane Ford, Inc.
Litchfield, IL
188 Reviews
Welcome to Victory Lane Ford, Proudly Serving the Greater Illinois Area
Here in the Litchfield IL area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Victory Lane Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Illinois drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Illinois with sales, selection, service, financing, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 188 reviews
May 17, 2023
The guys are always friendly. Center is always clean. They always have refreshments . That is a very nice part for when you are waiting. Center is always clean. They always have refreshments . That is a very nice part for when you are waiting. More
by taylor1999camaro
Verified CustomerEmployees Worked With
May 08, 2023
Clint was very responsive and great to deal with! He communicated very well through the whole process. He communicated very well through the whole process. More
by bhayden0
Employees Worked With
May 07, 2023
Handled the repairs to my vehicle in a very timely manner. The customer service was outstanding. manner. The customer service was outstanding. More
by frankconrad
Employees Worked With
May 05, 2023
The service was very friendly and fast. I gave a 4 because the transmission has a shifting issue and they thought it odd as well. But everything says it is good. They reset and car is still I gave a 4 because the transmission has a shifting issue and they thought it odd as well. But everything says it is good. They reset and car is still doing it. But not as bad. Giving it another week before i call again just in case it stops. But as far as the staff. I rate them 5 plus stars. More
by taylor1999camaro
May 03, 2023
Staff was friendly, courteous and very knowledgeable. Justin and Clint were very great to work with. Have purchased several vehicles and will buy again when the need arises!! 10+ Justin and Clint were very great to work with. Have purchased several vehicles and will buy again when the need arises!! 10+ More
by PYUDINSKY
May 02, 2023
Fast and courteous. .prices are good and they are very informative if anything needs done .prices are good and they are very informative if anything needs done More
by karen19_57
April 18, 2023
First time at dealership but treated like a repeat customer. Masen was my type of salesman. I sold cars and trucks myself for 21 years I know how my customers wanted to be treated and Massen did that customer. Masen was my type of salesman. I sold cars and trucks myself for 21 years I know how my customers wanted to be treated and Massen did that for me! More
by Sketter320
Employees Worked With
April 18, 2023
Salesman was knowledgeable and answered questions. Not pushy for up sales. Would buy from dealership again Not pushy for up sales. Would buy from dealership again More
by Ankiel2450
Employees Worked With
April 16, 2023
The best Ford service department we have visited. Did not purchase my car from Victory Lane as they did not have stock at that time. Will definitely purchase my next car from them. Also kind and go o Did not purchase my car from Victory Lane as they did not have stock at that time. Will definitely purchase my next car from them. Also kind and go out of their way to help! More
by BOSTER5
