Victory Honda Peoria
Peoria, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I came in for an oil change thinking that I may be in for a transmission fluid change. He came in after about a half an hour wait and explained that we should probably have the transmission fluid changed I a a transmission fluid change. He came in after about a half an hour wait and explained that we should probably have the transmission fluid changed I asked him how much time he said not much at all it's already on the lift. Well it was another hour and almost $400 before we got our vehicle back. Other dealers I have dealt with would have come back with an approximation of time and exact cost at the beginning of the service, not a 1/2 into the visit. Basically he could use some better communication skills. I don't care for surprises. From my past 2-3 visits, I am realizing the service dept is at best deceptive of actual time and cost of service. More
Personel friendly and helpful. Notified me of what needed to be done then did extra equipment checks too. Notified me of what needed to be done then did extra equipment checks too. More
Staff was very friendly and the service was fast. Happy with everything and pleased with our experience. Happy with everything and pleased with our experience. More
A tech drained my transmission fluid for an oil change and tire rotation. I had to leave the car the next day for an additional 3 hours to get that taken care of. Amateur. How they let a tech not know wha and tire rotation. I had to leave the car the next day for an additional 3 hours to get that taken care of. Amateur. How they let a tech not know what he's doing touch anyone's car is beyond me More
Professional and courteous. We trust them to service and fix issues correctly. The service team is professional and courteous, they fix the problem correctly and stand by their We trust them to service and fix issues correctly. The service team is professional and courteous, they fix the problem correctly and stand by their service. More
The staff was very friendly and helpful during the process. Everything for the most part went well and in a timely fashion. The one area of improvement would be that the technicians could do a much be process. Everything for the most part went well and in a timely fashion. The one area of improvement would be that the technicians could do a much better job resetting the system after having an oil change performed. We had to return to have them reset the vehicle as the check engine light was on and telling us that we still needed an oil change. The advisor indicated that this does happen from time to time. This was not the first time that the reset was not performed at the time of service. Other than that, we have had very good experience with the service department. More
They had the car that I wanted. The negotiations took a while, but in the end, we bought the car. The negotiations took a while, but in the end, we bought the car. More
They handled everything in a professional manner to include transportation while my vehicle was being serviced. include transportation while my vehicle was being serviced. More
Donte was excellent help for my husband and I. Everyone was so generous, nice and easy to talk to. I would highly recommend Honda to everyone I know. Everyone was so generous, nice and easy to talk to. I would highly recommend Honda to everyone I know. More







