Victory Ford

I bought my truck from victory following a terrible accident. We came to a deal very easily and at the end there is a “we owe you” portion where they state what they will complete on the vehicle to fin accident. We came to a deal very easily and at the end there is a “we owe you” portion where they state what they will complete on the vehicle to finish their obligation. We are over a month later and the salesman won’t return a call or text. They owe me a fixed dent, cracked windshield and come to find out they concealed a destroyed rear end and put brakes in without putting in a parking brake. THEN they tried to backtrack and pretend they had nothing to do with that service. These people are all sales and no service More

I have purchased all of my vehicles over the past 35 years from the Brown's family of dealerships and never ran into any issues until I started going to Victory Ford in Dyersville. I purchased a used ca years from the Brown's family of dealerships and never ran into any issues until I started going to Victory Ford in Dyersville. I purchased a used car from them for my daughter and it lasted about a year and a half, which I wasn't too surprised by due to the high mileage on it when purchased. We went back to trade it in and they gave us $500 on trade in on another used vehicle, so far so good, although I thought they would at least give us $1500 trade in value like they do for there push, pull or drag. My daughter paid $9000 cash for the 2nd car and drove it for 60 days until the transmission went out on the interstate over 100 miles from home. I called the dealership and they told me that it was not under warranty, but if I could get it back to the dealership, they would take a look at it. I got it back to the dealership and we waited to hear back, after 9 weeks and many phone calls unreturned the dealership informed me that it would cost me $7000 to repair the vehicle, or they would give me $1500 trade in value on another lemon, I said no thank you, I will take my business elsewhere. We ended up taking the car to a different dealership that replaced the transmission for $1500, a far cry from the $7000 Victory wanted. More

Awful experience! We were upfront that we weren’t purchasing soon when we asked to do a more extensive test drive. Never answered calls. Was always put last in getting back to us. Took days to get a purchasing soon when we asked to do a more extensive test drive. Never answered calls. Was always put last in getting back to us. Took days to get a hold of. Given the run around to just find out they wanted to run our credit when they knew we weren’t purchasing soon nor did they have the vehicle we wanted. More

The Salesman was the only good experience. Trade was for sale 2 days after my purchase, told was paid off, lied to three times about it, plates were a joke, tried to over charge, now the mirrors. My experie sale 2 days after my purchase, told was paid off, lied to three times about it, plates were a joke, tried to over charge, now the mirrors. My experience was A JOKE! More

Excellent Place Bought my used car in March 2020 and it was a very pleasant experience. I have been the to service department 2 times since for maintenance and that t Bought my used car in March 2020 and it was a very pleasant experience. I have been the to service department 2 times since for maintenance and that too is great. I can not say enough great things about everyone I have been in contact with at this place. Will definitely be my dealer of choice from here on out. More

Great service I had great service from Victory Ford. They helped me through my extended warranty process and everything was so easy and fast! I would definitely rec I had great service from Victory Ford. They helped me through my extended warranty process and everything was so easy and fast! I would definitely recommend them! More

Excellent buying experience I was very please with the friendly and courteous sales staff. It is quite far away from me but in the future if I look to purchase another vehicle I I was very please with the friendly and courteous sales staff. It is quite far away from me but in the future if I look to purchase another vehicle I would consider buying at Victory Ford. Thanks again for all your help on purchasing this great car. More

Great Service Department I can't say enough good things about the Service and Parts Departments at Victory Ford. 100% satisfied customer. Thanks for all you do! Jim Riley I can't say enough good things about the Service and Parts Departments at Victory Ford. 100% satisfied customer. Thanks for all you do! Jim Riley More

Great service. Sales staff was great to work with, found me a great used car in my price range. Also found a used truck for my son. Sales staff was great to work with, found me a great used car in my price range. Also found a used truck for my son. More