Victory Chevrolet Buick GMC Highlands - Service Center

The dealership is new to me but I would buy another car there. The general manager was very accommodating. He made sure I had dependable transportation during my vechicle's repair. there. The general manager was very accommodating. He made sure I had dependable transportation during my vechicle's repair. More

Polite people, quick service, knowledgeable technicians. . Would buy from again and recommend to other people! . Would buy from again and recommend to other people! More

I entered into a high oil consumption test on 6/27/25. Perversely the 6.6l vehicle was burning 3 quarts to a 5000 mile oil change. At 582 miles driven, I checked the oil and it was 1/2 way on the hash mar Perversely the 6.6l vehicle was burning 3 quarts to a 5000 mile oil change. At 582 miles driven, I checked the oil and it was 1/2 way on the hash marks- 1/2 qt. low. The “tech” stated the entire hash mark is a 1/2 qt mark and it was a 1/4 qt low, he didn’t add any oil. 7/16/25 at 1013 miles driven I (picture)witnessed the “tech” check the oil at the bottom of the hash marks, he stated it was only 1/2 qt low, took the truck back into the garage area and added an unknown amount of oil. We all know at the bottom of the hash marks the oil is 1 qt low. 7/23/25 at 1448 miles driven I checked the oil, it was 1/3 to 1/2 qt low the “tech” stated it it was a 1/4 qt low. My background in changing oil/servicing vehicles is, 15 years servicing/ maintaining equipment and vehicles for a pipeline contractor. We also all know the full hash marks on any vehicle is 1 qt low. Maybe the “tech” needs training. I’m not trying to get the engine replaced or overhauled if not needed. I realize the next step should be to try heavier oil so I don’t have to add a quart every 1000 miles. Very disappointing. More

The service department is best part of victory Chevrolet. They will take care of your vehicle like it is their own. They will take care of your vehicle like it is their own. More

They are very knowledgeable,and helpful. My issue with my 2025 Trax is not resolved. I think the part is on back order or something so my check engine light is still on. It is an emission is My issue with my 2025 Trax is not resolved. I think the part is on back order or something so my check engine light is still on. It is an emission issue. More

Very satisfied with services provided by the service department! Associates were informative and helpful with service to my vehicle. department! Associates were informative and helpful with service to my vehicle. More

They were very quick and very helpful. Had the oil changed and tires rotated in no time . Also helped with a horn setting issue. We were very satisfied. Had the oil changed and tires rotated in no time . Also helped with a horn setting issue. We were very satisfied. More

Only problem is have is the price,it's now over a hundred dollars for a oil change,goes up every time I get 1. dollars for a oil change,goes up every time I get 1. More

Great staff, only downfall was when I got in my truck after my oil change, I had dirt and oil all over my steering wheel! after my oil change, I had dirt and oil all over my steering wheel! More

Stopped to make appt for service and they took me right in. A+ for their promptness. in. A+ for their promptness. More