Christopher Albaugh
Christopher Albaugh at Victory Chevrolet GMC Highlands

Christopher Albaugh

Service Manager

Victory Chevrolet GMC Highlands

155 Robinson Drive
Triadelphia, WV 26059

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4.5
37 Reviews
4.5

37 Reviews

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37 Reviews of Christopher Albaugh

May 16, 2026

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Very efficient nice atmosphere quickly performed very effective information. Very clean pleasant experience. Highly recommend will return More

by douglasbyrne2
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2026

Victory Chevrolet GMC Highlands responded

We’re pleased Christopher could provide efficient service, clear information, and a pleasant atmosphere while working on your Equinox. Thank you for recommending us, and we look forward to welcoming you back. Matt Klimas General Manager matthew.klimas@victoryhighlands.com

May 13, 2026

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customer service sabrina was excellent performing her tasks of ensuring work was completed and correct More

by FEEBLE
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Recommend Dealer
Yes

Other Employees Tagged: subrina service dept coordinator from chicago

May 13, 2026

Victory Chevrolet GMC Highlands responded

We appreciate you sharing your positive experience with your Buick Encore GX service. We’re glad every aspect was handled accurately. We look forward to serving you again. Matt Klimas General Manager matthew.klimas@victoryhighlands.com

April 29, 2026

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Their service was fast and reliable. Staff friendly and knowledgeable. Scheduling was easy. Wish they would take the service numbers off the mirror when done. More

by darrencofer
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Recommend Dealer
Yes
Apr 29, 2026

Victory Chevrolet GMC Highlands responded

Thank you for the five-star review. We’re glad our team provided fast, reliable service and made scheduling easy for your Chevrolet Silverado 1500. We appreciate your suggestion about removing the service numbers from the mirror and will share it with our team to improve those finishing touches. Matt Klimas General Manager matthew.klimas@victoryhighlands.com

April 23, 2026

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Terrible customer service. I bought a Yukon XL Denali and a GMC 2500 Sierra HD the same day there, got every service there, paid $2100 to replace the Def Tank when it only had More

by kuhardm
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Recommend Dealer
No
Apr 23, 2026

Victory Chevrolet GMC Highlands responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Matt Klimas General Manager matthew.klimas@victoryhighlands.com

Apr 25, 2026

kuhardm responded

I would be open to a conversation on how to make this right. We tried reaching you numerous times and you were never there. We had our truck there for weeks and never received a return call.

March 19, 2026

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I appreciated the dealership promptly reviewing the issue with our car and working efficiently to do the repair. More

by Chris Gardill
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Recommend Dealer
Yes
Mar 19, 2026

Victory Chevrolet GMC Highlands responded

Thank you for highlighting how promptly we assessed the issue and efficiently repaired your Cadillac XT5. Christopher and our service team are pleased we could resolve it quickly. We appreciate your trust and look forward to helping again when you need us. Matt Klimas General Manager matthew.klimas@victoryhighlands.com

March 14, 2026

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Friendly and prompt with service. My wait time was not long at all and scheduling was easy More

by MHAMMLL
Recommend Dealer
Yes
Mar 14, 2026

Victory Chevrolet GMC Highlands responded

Thank you for highlighting Christopher’s friendly and prompt service. We’re glad scheduling was easy and your wait time was brief for your GMC Acadia. Matt Klimas General Manager matthew.klimas@victoryhighlands.com

March 11, 2026

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The service department has know idea what they are doing and the service manger is very unprofessional, as we had our car there to be repaired, they said they repaired it and 4 months later we take it back More

by aprilberisford
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Recommend Dealer
No
Mar 15, 2026

Victory Chevrolet GMC Highlands responded

April, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Klimas General Manager matthew.klimas@victoryhighlands.com

March 09, 2026

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I had an absolutely amazing experience at this dealership from start to finish. The entire team was friendly, knowledgeable, and genuinely cared about helping me find the right vehicle rather than just makin More

by makenziee2
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Recommend Dealer
Yes
Mar 09, 2026

Victory Chevrolet GMC Highlands responded

We’re thrilled that Christopher helped you find the perfect Chevrolet Traverse and that our team’s patience with your little ones made the visit stress-free for your family. It’s great to know the basketball hoop was a hit, and we truly appreciate you recommending us to friends and family. Matt Klimas General Manager matthew.klimas@victoryhighlands.com

March 08, 2026

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I received fast, professional , friendly customer service. And the appointment time and day that I requested. More

by TANOICE15
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Jones

Mar 08, 2026

Victory Chevrolet GMC Highlands responded

We’re delighted to hear that our team provided fast, professional, and friendly service and scheduled your appointment at a time convenient for you. Thank you for choosing us to service your Chevrolet Silverado 1500. Matt Klimas General Manager matthew.klimas@victoryhighlands.com

February 25, 2026

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I always take my truck there for all its service work . Friendly and knowledgeable technicians. More

by mmacehc
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Recommend Dealer
Yes
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