Victorville Chevrolet
Victorville, CA
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129 Reviews of Victorville Chevrolet
A great little dealership This dealership was a little out-of-the-way for me, but WOW was it worth it! I worked with Nicholas and Oscar in internet sales. They were very upfro This dealership was a little out-of-the-way for me, but WOW was it worth it! I worked with Nicholas and Oscar in internet sales. They were very upfront, I asked for an out the door price and they gave it to me with no hesitation. There were no hidden fees, their offer was The price of the car plus tax and license. I was shocked. They showed me the Exact dollar amount of the car, how much tax would be in my county and what it would cost to license the car and that was it. It was a pleasure doing business this way, not feeling like you were being taken advantage of and you were doing an Upfront, truthful deal. They had told me that the business was recently purchased from a new owner. Well he’s definitely doing something right, everyone I’ve dealt with last night seem to have integrity and were genuinely Nice people. I will definitely be back and recommend them highly More
Head gasket replacement Took my truck in for service and service estimated 3-4 days. I did not receive my truck back until going into week 5. Poor communication by service de Took my truck in for service and service estimated 3-4 days. I did not receive my truck back until going into week 5. Poor communication by service department. No reasonable conclusion until I talked to the owner. The owner seemed genuinely concerned. Service department did three services that I did not authorize, 1. Oil change (I change the oil myself - oil life still reads 76%) 2. Air filter (I do myself) 3. Timing belt Also, if the technician would have recommended a timing belt change, I would have authorized the service. The technician did recommend the expansion tank to be changed, I authorized that service. Lastly, I did not answer the question to recommend this dealer. I would recommend this dealer due to the genuine concern of the owner. More
Best dealer Jonathon Adams took really good care of me an made sure my family was safe . Made it to are location and enjoy are vacation . Thank you for having an Jonathon Adams took really good care of me an made sure my family was safe . Made it to are location and enjoy are vacation . Thank you for having an excellent team . They were able to fix the problem on my 2014 Silverado . Ones again thank you . More
Horrible service department Two years after we purchased our Volt it started having major problems. They had our car for 2 weeks and never gave us the loaner vehicle our extended Two years after we purchased our Volt it started having major problems. They had our car for 2 weeks and never gave us the loaner vehicle our extended warranty (which we also purchased from them) covers. Two days later, the car broke down again. We contacted service for assistance and our calls were not returned. We contacted the GM, Jason, and he said he would look into the situation but never contacted us again. Fortunately, we took the vehicle to Covina Chevrolet. They actually fixed our car, gave us a loaner and only charged us $100. More
Great experience Had a good experience at this dealership. Ezra and Oscar were very helpful and made my first car purchase a very simple and easy encounter Had a good experience at this dealership. Ezra and Oscar were very helpful and made my first car purchase a very simple and easy encounter More
Extremely helpful Robert was so much help and he answered any questions or doubts I had. He made sure I was updated with my vehicle and made sure I knew exactly what th Robert was so much help and he answered any questions or doubts I had. He made sure I was updated with my vehicle and made sure I knew exactly what they were doing. More
Service Great service Andrew called when it was ready. Less than 2 hrs. Jacob personally went out to pull my truck up so I did not have to wait Great service Andrew called when it was ready. Less than 2 hrs. Jacob personally went out to pull my truck up so I did not have to wait More
Excellent Customer Service They went above and beyond for me when taking my Cadillac in for a simple oil change. Overlooking the car they noticed a scratch on my passenger doo They went above and beyond for me when taking my Cadillac in for a simple oil change. Overlooking the car they noticed a scratch on my passenger door and Joanne offered to have their service department wash my car and buff out the scratch as a courtesy. The willingness to do something above the normal service is very much appreciated. I will continue to have my services done at Victorville Chevrolet ! More
Customer Service Joann M is awesome. I love 🥰her. She always have excellent Customer Service. Thank you beautiful Ms. J. Not relating to Joann, The oil change a Joann M is awesome. I love 🥰her. She always have excellent Customer Service. Thank you beautiful Ms. J. Not relating to Joann, The oil change amount went up. I think that is a bit to much $77 from paying $52 or less. More coupons needs to be sent out. More