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Victorville Chevrolet

Victorville, CA

3.8
134 Reviews

15425 Dos Palmas Rd

Victorville, CA

92392

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134 Reviews of Victorville Chevrolet

August 13, 2019

Service Under new ownership I’ve had the best experience sense 1997. Everyone was very friendly and helpful. From service to parts and the mechanics. I would More

by HD Man007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRYAN MATT TRAVIS CINDY AC DEREC TRISH They all HDPT great customer service attitudes
August 12, 2019

Great experience They were extremely helpful and made my car buying experience so enjoyable I would recommend to all my friends and family for all car needs More

by Leonarde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Soares
August 09, 2019

Vehicle list engine pieer My vehicle lost engine power going up Cajon Pass.. On Star directed me to Victorville Chevrolet... They were able to repair it and I was able to conti More

by Chevy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney
August 09, 2019

Quicker than expected Dropped my car off, at 8:00am, for the check engine light diagnostics and it was done with repair completed by 12:30pm. Quicker than expected. More

by K3ll3YR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Khoury
August 08, 2019

Service I have been using this dealership for 5 years. I had some rough spots. They were when I was dealing with someone other than Joann. Joanne takes pri More

by Annemarie123#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne
August 02, 2019

A great little dealership This dealership was a little out-of-the-way for me, but WOW was it worth it! I worked with Nicholas and Oscar in internet sales. They were very upfro More

by Jason G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas, Oscar
July 30, 2019

Head gasket replacement Took my truck in for service and service estimated 3-4 days. I did not receive my truck back until going into week 5. Poor communication by service de More

by VR60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Soares
July 27, 2019

Best dealer Jonathon Adams took really good care of me an made sure my family was safe . Made it to are location and enjoy are vacation . Thank you for having an More

by Jose8946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Adams
July 27, 2019

Horrible service department Two years after we purchased our Volt it started having major problems. They had our car for 2 weeks and never gave us the loaner vehicle our extended More

by JulieJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Williams, Jack M and Jason Wilkins
Jul 30, 2019 -

Victorville Chevrolet responded

Julie, We here at Victorville Chevrolet Cadillac are creating a new culture of excellence and are always disappointed to hear about a terrible experience. Jason, the GM that you are referring to is no longer with the company. If there is any way to make this situation right please reach out to our service director, Charles Williams. Looking forward to hearing from you soon.

Aug 01, 2019 -

JulieJ responded

If you had actually read the entire review, you would know that we already contacted Chuck Williams multiple times and he did not return our calls. He has our information and knows exactly what we are asking for. If you want to make things right with us, perhaps you should contact us!

July 25, 2019

Great experience Had a good experience at this dealership. Ezra and Oscar were very helpful and made my first car purchase a very simple and easy encounter More

by Bianca24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ezra and Oscar
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