Vic Canever Chevrolet

I talked with Will the fixed operations director and he explained and fix the problem. We are satisfied with what was arranged. explained and fix the problem. We are satisfied with what was arranged. More

They tried twice to repair my truck. They billed me twice to repair the same problem. The same problem is back again. Been waiting on a call from the service manager. They billed me twice to repair the same problem. The same problem is back again. Been waiting on a call from the service manager. More

Purchased a Chevy Trax for my son. Salesman, Marc Murray was checking on a second key for Trax. I called him for 2 months. He would not return my calls. I contacted Manager, Alex Mamo Salesman, Marc Murray was checking on a second key for Trax. I called him for 2 months. He would not return my calls. I contacted Manager, Alex Mamot? He was very engaged and was going to call me back the next day. He was going to ‘take care of this.’ He never called back! This dealership was passionate about the sale but very lax on responsiveness and follow up. We don’t know if they ever found a key because we never heard back. We have moved on. I just hope this behavior is not the norm for this dealership. More

I leased my new chevy trax in july and came in for my first free oil change. I am not one for reviews but I have to share my story. I was hesitant on leasing and I always purchasew my cars. scott was ve first free oil change. I am not one for reviews but I have to share my story. I was hesitant on leasing and I always purchasew my cars. scott was very patient with me while I test drove multiple vehicles and he went over my payment options which I liked. where my faith was restored in dealerships was when I sat down with the finance director julia, she took her time answering all of my many questions with a smile and really made me feel comfprtable with my new lease. i knew what to expect at the end and she went over options that i didnt even know were available for a lease. she explained everything with great detail, even I understood what was going on. i really recommend vic canver in fenton. ask for julia and scott! More

The service team was professional and helped me with my needs. My wait could have been a little less. Other than that it was quite pleasant. needs. My wait could have been a little less. Other than that it was quite pleasant. More

Everybody did a great job. I was looking for an appointment. They got me right in. I appreciate you guys. I was looking for an appointment. They got me right in. I appreciate you guys. More

Always take good care when any of the family vehicles needs service or maintenance. Thank you. needs service or maintenance. Thank you. More

Got me in with no problem and oil change was fast. Thank you kind sir Thank you kind sir More

Josh did a job well done. I went in for an airbag recall and was in 40 minutes. Josh polite and listen to my concerns. I went in for an airbag recall and was in 40 minutes. Josh polite and listen to my concerns. More

When my car is in the shop there why should I go 567 days without knowing what's going on with it. Why didn't somebody call me to let me know exactly what was going on with my car? My car was in there for 2 without knowing what's going on with it. Why didn't somebody call me to let me know exactly what was going on with my car? My car was in there for 2 weeks on two different occasions within 5 weeks. Nobody seemed to know what was going on with it. No loaner car available apparently. So I don't trust the service department to take care of my needs anymore. More