Veterans Ford Tampa

After many months of fruitless searching for a replacement Mercedes E350, our wandering path led us to Veteran's Ford of Tampa. In less than a few moments we realized that we had finally found th replacement Mercedes E350, our wandering path led us to Veteran's Ford of Tampa. In less than a few moments we realized that we had finally found the "fit" that we had been looking for. Our salesperson was Mr. Randy Peterson, he was warm and welcoming, and we felt no pressure whatsoever from him. After a test drive he introduced us to his used car manager, Mr. Lorenzo Pena, and once again we were equally impressed with his knowledge of the vehicle, and of his presentation of the deal that he proposed. Both individuals were excellent listeners, and were able to answer all of our concerns. We found the vehicle price to be fair, and accepted the offer with a phone call a short while later. However it didn't stop there. There was some minor damage that we discovered after we took posession of the vehicle. Mr. Pena immediately orchestrated the necessary steps to have the problem corrected, and so it was. He also insured that several missing items that should have been included with the purchase, were located, purchased by the dealership, and presented to us in a timely fashion. To sum this up, I have been buying and trading vehicles for nearly 50 years. Twenty of them all told, and ten were brand new cars or trucks. And at no time in any of these transactions did I ever feel really comfortable with the seller. And I underscore this last. I plan to purchase another truck again from Veteran's Ford shortly,and highly recommend them. Sincerely, Tom Sears and Carmen Reiff More

Bought a preowned Cadillac Escalade from Veterans Ford!!! Best Experience ever!. They where able to locate a vehicle at the auction and purchased it for me. The 07 Escalade is awesome and fit my needs. Thank Best Experience ever!. They where able to locate a vehicle at the auction and purchased it for me. The 07 Escalade is awesome and fit my needs. Thank you Veterans Ford More

I came to look at a truck I saw used on line, but it wasn't going to work for me. I told him I really wanted a extended cab. He said, "that he had one right here". I was really excited to see such a wasn't going to work for me. I told him I really wanted a extended cab. He said, "that he had one right here". I was really excited to see such a beautiful truck. It looked new inside, it had the engine I needed, and the price was perfect for my budget. Josh was very helpful explaining The Autocheck vehicle history report, and the through work there mechanics go through on each vehicle. This is very comforting to a me, since I don't know machanics. I never, ever felt one second of pressure to buy. He explained my trade-in value, and went as far as to offer to tow it, due to the bad clutch. Pay for by them. I was blown away. When it was time to do all the financal paperwork, the man (forgot his name) made it not only easy, but quite a fun time. WHO can say that! They have made everything so easy and simple. I went to the high pressured sale guy last week, he would not answer any questions with an answer. Tried to sell me something I can't afford, and that truck smell like smoke and made me sick. Veterans Ford and Josh turn a bad experience last week to a very enjoyable one this week. I will tell everyone looking for new and used vehicals to just go see what inventory they may have. You may find the perfect one like me. Thanks Josh... More

I have never been treated so graciously at any other car dealership, Joshua turned a much dreaded trip into a pleasant transaction. He was very informed and was able to answer all the questions I had regard dealership, Joshua turned a much dreaded trip into a pleasant transaction. He was very informed and was able to answer all the questions I had regarding the F250. I want to thank the dealership for making my purchase such a pleasant experience. I will definitely be returning for any other vehicles and recomend Veterans Ford to anyone in the market for a new or used vehicle. More

I had been car shopping (over the internet & driving around) for over 5 months. I had been looking for a used truck and just basically wanted to find a dealership that treated me fairly. I went to VETER around) for over 5 months. I had been looking for a used truck and just basically wanted to find a dealership that treated me fairly. I went to VETERAN'S FORD in Tampa, FL. This is a car dealership unlike any other. From the front receptionist back to the service department- Everyone was nice. Even with it being late in the day, Phil Vertes went out of his way to make sure that I was taken care of, and stayed late until all the paperwork was done. LORENZO PENA (used car manager) was a real joy to work with as well. Usually the managers are the high pressure of the business but Lorenzo Pena was very genuine about getting me the best deal they had to offer. Even finance department was incredible! VETERAN'S FORD in Tampa was the only dealership that offered us the MOST trade in value. They are incredibly COMPETITIVE with their pricing and gave me a phenomenal price on the truck that I purchased (2004 Ford F-150 Extended-Cab). From the first moment I walked into Veteran's Ford, I received a warm welcome. There is a relaxing atmosphere (no stuffy salesman offices) only an area that is open and inviting. I was not bombarded by over worked sales staff. The dealership’s location is off the "beaten path" (not on a street with any other dealerships) and so is its special care they give their customers. This dealership is a real gem. Any person/family wanting to find the very finest dealership in the Bay area will find it at VETERAN'S FORD. I’ve bought many cars over the years but VETERAN'S FORD by far was the BEST experience we've ever had! I look forward to doing business again in the future with this dealership. More

What a great experience I had at veterans ford. I had been to several dealerships and all of them wasted my "time". Then I met Adam at veterans ford, He was very informative, factual, and easy to deal wi been to several dealerships and all of them wasted my "time". Then I met Adam at veterans ford, He was very informative, factual, and easy to deal with. Not only did he not waste my "time" he could of been a "watchmaker". He showed me the mustange that fit all my needs. He was thorough and timely in giving me all the information and a great price. I wish I would have started my shopping at veterans instead of spending alot of time getting the run around at other dealerships. Thanks Adam you rock More

Nelson is a really great guy, in fact, the last two cars my parents purchased, he was the sales person. Nelson is friendly and attentive and is very genuine. So it only makes sense that when I was in the ma my parents purchased, he was the sales person. Nelson is friendly and attentive and is very genuine. So it only makes sense that when I was in the market to purchase my very first vehicle, Nelson was the one to guide me through this experience. He provided great customer service and went above and beyond to throughly answer my questions. If you are in the market for a quality new or used vehicle and want a great and memorable experience, then Nelson is your guy. Lorenzo, the sales manager, provided timely and courteous service. He was very flexible and took the time to listen to what I wanted and did his best to deliver. He was very easy to talk to and was very accessible. He had an open door policy which made me feel very comfortable with contacting him about any questions or concerns I had. More

My Thunderbird has always been serviced by Veterans Ford – when it began skipping I quickly brought it there without an appointment – As always...Cara was more than helpful – she managed to get my car i – when it began skipping I quickly brought it there without an appointment – As always...Cara was more than helpful – she managed to get my car in the shop even though the service bays were full… and much to my surprise – she went the extra mile and let me know it was covered under warranty – When it turned out that it would take some time to repair - She arranged a car rental at no cost to me. Cara – is honest – efficient – very good natured even under pressure - and is a very strong asset to Veterans Ford. More

My 2003 F-250 6.0 diesel AC shot, engine blowing smoke, running rough. Veterans Ford tech knew exactly what the problem was and fixed it quickly. Replaced the CIP and rebuilt the AC clutch. Clean and neat. running rough. Veterans Ford tech knew exactly what the problem was and fixed it quickly. Replaced the CIP and rebuilt the AC clutch. Clean and neat. Now it runs better than ever. A prior trip to a different dealer was a waste as they tried to con me. I learned I can trust the people at Veterans. More