Veterans Ford Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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We bought a "new" 2010 Ford Fusion in September 2010. Six months later the car is making all these rattling noises so we took it to a close by Ford dealer. That is how we found out the ca September 2010. Six months later the car is making all these rattling noises so we took it to a close by Ford dealer. That is how we found out the car's clutch was destroyed before they sold us the car. I told them they should have told me this major repair had been done before they sold me the car and I want to exchange it for a new one. They said they would take it as a trade in. When I got the car back there were more issues so I took it back where the replaced the clutch for the third time. This time they broke something under the hood and the engine is really loud when accelerating. I told Matt Pawlow I've had enough I want a refund and he laughed in my face and said, "thats not going to happen. When i tried contacting their corporate office, (Greenway Auto Group) they repeatedly forwarded me back to Veterans Ford. I spoke with Matt Pawlow again where he began arguing with me and said, "we didn't put a gun to your head and make you sign those papers." I don't feel safe in this car that has been dismantled and reassembled three times by these mechanics that have so undoubtedly proved their incompetence. More
I had been car shopping (over the internet & driving around) for over 5 months. I had been looking for a used truck and just basically wanted to find a dealership that treated me fairly. I went to VETER around) for over 5 months. I had been looking for a used truck and just basically wanted to find a dealership that treated me fairly. I went to VETERAN'S FORD in Tampa, FL. This is a car dealership unlike any other. From the front receptionist back to the service department- Everyone was nice. Even with it being late in the day, Phil Vertes went out of his way to make sure that I was taken care of, and stayed late until all the paperwork was done. LORENZO PENA (used car manager) was a real joy to work with as well. Usually the managers are the high pressure of the business but Lorenzo Pena was very genuine about getting me the best deal they had to offer. Even finance department was incredible! VETERAN'S FORD in Tampa was the only dealership that offered us the MOST trade in value. They are incredibly COMPETITIVE with their pricing and gave me a phenomenal price on the truck that I purchased (2004 Ford F-150 Extended-Cab). From the first moment I walked into Veteran's Ford, I received a warm welcome. There is a relaxing atmosphere (no stuffy salesman offices) only an area that is open and inviting. I was not bombarded by over worked sales staff. The dealership’s location is off the "beaten path" (not on a street with any other dealerships) and so is its special care they give their customers. This dealership is a real gem. Any person/family wanting to find the very finest dealership in the Bay area will find it at VETERAN'S FORD. I’ve bought many cars over the years but VETERAN'S FORD by far was the BEST experience we've ever had! I look forward to doing business again in the future with this dealership. More
What a great experience I had at veterans ford. I had been to several dealerships and all of them wasted my "time". Then I met Adam at veterans ford, He was very informative, factual, and easy to deal wi been to several dealerships and all of them wasted my "time". Then I met Adam at veterans ford, He was very informative, factual, and easy to deal with. Not only did he not waste my "time" he could of been a "watchmaker". He showed me the mustange that fit all my needs. He was thorough and timely in giving me all the information and a great price. I wish I would have started my shopping at veterans instead of spending alot of time getting the run around at other dealerships. Thanks Adam you rock More
Nelson is a really great guy, in fact, the last two cars my parents purchased, he was the sales person. Nelson is friendly and attentive and is very genuine. So it only makes sense that when I was in the ma my parents purchased, he was the sales person. Nelson is friendly and attentive and is very genuine. So it only makes sense that when I was in the market to purchase my very first vehicle, Nelson was the one to guide me through this experience. He provided great customer service and went above and beyond to throughly answer my questions. If you are in the market for a quality new or used vehicle and want a great and memorable experience, then Nelson is your guy. Lorenzo, the sales manager, provided timely and courteous service. He was very flexible and took the time to listen to what I wanted and did his best to deliver. He was very easy to talk to and was very accessible. He had an open door policy which made me feel very comfortable with contacting him about any questions or concerns I had. More
My Thunderbird has always been serviced by Veterans Ford – when it began skipping I quickly brought it there without an appointment – As always...Cara was more than helpful – she managed to get my car i – when it began skipping I quickly brought it there without an appointment – As always...Cara was more than helpful – she managed to get my car in the shop even though the service bays were full… and much to my surprise – she went the extra mile and let me know it was covered under warranty – When it turned out that it would take some time to repair - She arranged a car rental at no cost to me. Cara – is honest – efficient – very good natured even under pressure - and is a very strong asset to Veterans Ford. More
My 2003 F-250 6.0 diesel AC shot, engine blowing smoke, running rough. Veterans Ford tech knew exactly what the problem was and fixed it quickly. Replaced the CIP and rebuilt the AC clutch. Clean and neat. running rough. Veterans Ford tech knew exactly what the problem was and fixed it quickly. Replaced the CIP and rebuilt the AC clutch. Clean and neat. Now it runs better than ever. A prior trip to a different dealer was a waste as they tried to con me. I learned I can trust the people at Veterans. More
I have purchased all my vehicles from Lorenzo since I have moved to Tampa. How can I say this...I would never go anywhere else other than where he is to purchase a car. I feel as if Lorenzo has my best have moved to Tampa. How can I say this...I would never go anywhere else other than where he is to purchase a car. I feel as if Lorenzo has my best interest at heart. I will call and say I would like this car or that car and he wil be up front and honest with me if it is a good decision or not. I personally do not have anyone here to help guide me with a big decision like one of purchasing a car, so knowing I have 100% faith and trust in someone like Lorenzo and his team is quite refreshing. I appreciate all of their hard work and know I am always well taken care of as soon as I walk through the doors. Many thanks to Lorenzo, his team and Veterans Ford for helping me get the car I've always wanted! I am very appreciative! More
This experience was GREAT!!! EVERYONE was so great! They even helped take care of my infant! I would recommend anyone to buy a car there! I was showed the car before it was detailed and I thought that showe even helped take care of my infant! I would recommend anyone to buy a car there! I was showed the car before it was detailed and I thought that showed how honest they were. I saw it before they "sparkled" it all up! My car is beautiful! More
I just purchased a 2010 new mustang GT from Veterans Ford Tampa. The facility is very unique with the garage style set up, and has 1 of the most relaxing show rooms i've ever been in. The buying process wa Tampa. The facility is very unique with the garage style set up, and has 1 of the most relaxing show rooms i've ever been in. The buying process was very smoothe and I wasnt pressured at all to make my decision. I would recomend any of my friends or family to purchase a car from Veterans. More
We had been car shopping (over the internet & driving around) for over 2 1/2 weeks with two young children - it was the most stressful time. We had been from Tarpon Springs to Wesley Chapel looking for around) for over 2 1/2 weeks with two young children - it was the most stressful time. We had been from Tarpon Springs to Wesley Chapel looking for a dealership that treated us fairly, gave us a good deal on a car and gave us excellent trade in value. It seemed like an impossible task. We had been to multiple dealerships that were horrible. We had been looking for a used or new car and just basically wanted to find a dealership that treated us fairly. That all changed for us when we went to VETERAN'S FORD in Tampa, FL. This is a car dealership unlike any other. From the front receptionist back to the service department- Everyone was nice. Even my kids didn't mind being there- they seemed to enjoy it - wow! I have never seen a car dealership like this one. BILL SMALLWOOD (internet sales) was the first person I had emailed about what we were looking for. He was personable and took the time to find a car that fit us best. Then there was our incredible car salesman GARY NOONAN. Gary Noonan was the MOST courteous and engaging salesman I've ever had the pleasure of doing business with. He really seems to care about working together to get the best/fairest deal. LORENZO PENA (used car manager) was a real joy to work with as well. Usually the managers are the high pressure of the business but Lorenzo Pena was very genuine about getting us the best deal they had to offer. Even finance department DAVID GRIFFITH was incredible! VETERAN'S FORD in Tampa was the only dealership that offered us the MOST trade in value. They are incredibly COMPETITIVE with their pricing and gave us a phenomenal price on the car we purchased (16K on a 2008 Ford Edge SEL - not a typo :) From the first moment we walked into Veteran's Ford we received a warm welcome. There is a relaxing atmosphere (no stuffy salesman offices) only an area that is open and inviting. We were not bombarded by over worked sales staff. The dealership’s location is off the "beaten path" (not on a street with any other dealerships) and so is its special care they give their customers. This dealership is a real gem. Any person/family wanting to find the very finest dealership in the Bay area will find it at VETERAN'S FORD. We’ve bought many cars over the years but VETERAN'S FORD by far was the BEST experience we've ever had! I look forward to doing business again in the future with this dealership. More