Veterans Ford Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I had a wonderful experience at Veterans Ford, from the second you step into the dealership you are welcomed by all the staff as if they knew you for ages, very attentive and courteous.My salesperson was N second you step into the dealership you are welcomed by all the staff as if they knew you for ages, very attentive and courteous.My salesperson was Nelson Lugo this gentleman was honest, straight forward ,gave me all my options ,very presentable and professional and always looked me straight in the eyes and that is something you usually do not find in dealerships today. I am happy that there are dealerships out there that actually care about their customers instead of the cash in their pocket.I would and always will recommend Veterans Ford 100% to anyone who needs a good American car. You cannot go wrong with this dealership. From the receptionist,sales,finance and management you will be treated as if you were part of the family. More
Just bought a car from Sean. He was a very good salesman and very good on his followup. He was nice and genuinely pleasant to work with. We have bought many many cars through the years and it was never over and very good on his followup. He was nice and genuinely pleasant to work with. We have bought many many cars through the years and it was never overall a good experience. We did have a couple of issues that were handled well. Lorenzo we only met briefly but he was a big help in the process. Finance dept, although we did not use them, were very pleasant as well. We would certainly use Sean again! More
Sean was super patient with me during the little over a month that I was searching for a car. He would always let me know when a car came in that he would think that I would be interested in. Sean and the month that I was searching for a car. He would always let me know when a car came in that he would think that I would be interested in. Sean and the entire staff worked with me to the price range that I needed to be in, and worked with me through different lenders so I could get the right deal. Sean was really friendly and never pressured me into anything that I did not want to do. In the end, I am really happy with my purchase and with my payments. I would definitely recommend Veterans Ford to anyone that I know that is looking for a car. More
I have purchased a few cars from Sean Bergen and he has always exceeded my expectations. The price is always what was quoted , my trade is always fair, he is courteous, and most importantly delivers my car always exceeded my expectations. The price is always what was quoted , my trade is always fair, he is courteous, and most importantly delivers my car on time. I definitely will buy from him and Veterans Ford again. More
Had the best car buying experience when purchasing ,I would recommend then to all my friends and family .. The will be my dealership of choice for all my future car purchase would recommend then to all my friends and family .. The will be my dealership of choice for all my future car purchase More
I contacted Veteran's about a Toyota MR2 they had advertised. He sent me videos of the car as I am in the mid-west. Upon receiving the video I contacted him and said I had contacted a mechanic and wo advertised. He sent me videos of the car as I am in the mid-west. Upon receiving the video I contacted him and said I had contacted a mechanic and would have them come out and do a inspection. I asked if there was any need to send him a deposit to hold the vehicle to which he said no that wouldn't be necessary. I had the full understanding that the car would be available for the inspection and if the mechanic said it was a go we would then make the transaction. We just found out that the car had sold and I was told that because I didn't have a deposit to hold the car that it was still up for sale. They said one thing and did another. I guess when dealing with car dealers you really can't trust what they say as I stated that unless the mechanic found something wrong with the car that the sale was a go. I now hope I can cancel the mechanic who is charging 149.00 and I have told others that I would not be interested in the MR2's they had for sale as I thought I had found the perfect car at Veterans. I guess I was wrong and the old saying goes Money talks and your word doesn't matter. I am just very disappointed as I thought after dealing with several dealerships I had found one that was on the Up and Up I was so close to booking flights for my wife and I to Tampa. More
After an unpleasant experience at Bill Currie Ford, I went over to Veterans Ford. The staff was extremely professional and the dealership has a great feel about it. Nelson Lugo was the salesman. He to went over to Veterans Ford. The staff was extremely professional and the dealership has a great feel about it. Nelson Lugo was the salesman. He took the time to go over everything in my vehicle and also compared a few items I was not familiar with. I would go to Veterans Ford again, and will definiately be referring them to my colleagues. More
I went in last week to get my alternator replaced on my 99 cougar. Overall the expierence was very good. The sales staff is really chatty and the service clerk is constantly checking on the status of vehic 99 cougar. Overall the expierence was very good. The sales staff is really chatty and the service clerk is constantly checking on the status of vehicle. I would certainly take my vehicle again if need be. This is one of the better dealership service departments in the area. They were generally concerned with the problem the vehicle was having. When I got the car back, it was like having a new car the way the technician handled and fixed the problem. Aswell, i noticed he did a few extra things to it which I appreciate. I got the vehicle back cleaner than i gave it. That said, The only thing keeping me from rating a full 5 stars is the cost. The cost to do this work was extremely steep and I felt it was a bit high. They need to work on that. I understand the uniqueness of the vehicle, but 100$ diagnosis fee is a little silly. Best of luck. More
Horrible experience looking at a USED car: I think we all understand that dealing with used car salesmen isn't a pleasant experience - so the bar isn't very high. These guys still deserve 1-star. It was not understand that dealing with used car salesmen isn't a pleasant experience - so the bar isn't very high. These guys still deserve 1-star. It was not a "creampuff" as advertised - it was actually in really rough shape (cosmetically). FALSE ADVERTISING TO GET ME IN THE DOOR. After about 1.5 hours (test drive, sitting at the table, etc..) the manager (Lorenzo) told me that because he was going to have to put so much money into improving the car cosmetically, that the price was actually going to be $1000 MORE than it was listed for. They actually RAISED the price while i was sitting at the table thinking they could take advantage of me (I mistakenly told them I had been looking for this car model/make/year for a while). When I expressed my disbelief and started to walk out, Lorenzo was "kind" enough to "do me a favor" and honor the listed price, but not all of the repairs would be completed. So essentially - after an hour and a half I was back to the same price as when i walked in, though the car war far from a "creampuff" as advertised, and on top of it all, I'm supposed to feel like Lorenzo is doing ME a favor... **- While I was in the dealership, Lorenzo increased the listed internet price to $14999. Once I told them I wouldn't be buying from them a few days later, they decreased it back to it's original $13999. (I interpret this as them trying to take advatage of me). More
Very friendly. Listened to all my needs and was very helpful in getting me the used car that I wanted and could afford. Nelson followed up several days later with a better payment plan and always had I helpful in getting me the used car that I wanted and could afford. Nelson followed up several days later with a better payment plan and always had I needs in mind. I would highly recommend this dealership to anyone purchasing a car. I have been to many dealers and they met every need and gave me just what I asked for before the purchase. Very pleased here. Enjoy my car and thanks for your help and kindness More