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Veterans Ford Tampa

Tampa, FL

3.7
471 Reviews
Veterans Ford – The Gold Standard of New and Used Vehicle Sales in Tampa FL Standing at the forefront of the automotive world and creating a dealership experience that blends together customer satisfaction and the finest selection of new and used cars, trucks, and sport utility vehicles (SUVs) is far from an easy affair. However, the team here at Veterans Ford has made it a point to not just strive for this lofty goal, but to surpass it whenever possible. Of course, when you engender a hassle-free and informative showroom environment, as well as offer up access to the best new and pre-owned Ford vehicles in Tampa, achieving this industry-leading status is really not all the surprising. Going a step further with this concept, we have no doubts that once you come in and see for yourself just what we have to offer to prospective customers, you will soon find that taking your business to any other dealership in town is simply a mistake.
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7201 W Linebaugh Ave

Tampa, FL

33625

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Showing 471 reviews

July 03, 2012

I have purchased a few cars from Sean Bergen and he has always exceeded my expectations. The price is always what was quoted , my trade is always fair, he is courteous, and most importantly delivers my car More

by jjohn3161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bergen
June 27, 2012

Had the best car buying experience when purchasing ,I would recommend then to all my friends and family .. The will be my dealership of choice for all my future car purchase More

by Bubbles01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson ,and Jason
June 18, 2012

I contacted Veteran's about a Toyota MR2 they had advertised. He sent me videos of the car as I am in the mid-west. Upon receiving the video I contacted him and said I had contacted a mechanic and wo More

by mec670
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Smallwood, William Smallwood
Jul 06, 2012 -

Veterans Ford Tampa responded

Veterans Ford wrote on 6/19/2012 12:17:09 PM: Veterans Ford participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Bill Smallwood assisted you in giving you all the information you inqiuired about the MR2. We dont take deposits on vehicles unless we have a done deal. On your email that I have attached you stated that you wanted a mechanic to check the car prior to giving us a comittment. As it states on your email: "At the time we receive the inspection report what do you need from us to secure this transaction for the car?" We understand that you where interested in purchasing the MR2 however we had another customer that was ready to buy it right away. We have 15 sales representatives and several managers that are trying to sell the same cars. Bill called you as soon as the car sold to let you know it was gone. I will attemtp to try to find you another MR2 if you are still interested in buying one from us. If you have any questions you can reach me at 813-637-2947 Sincerely Lorenzo Pena

May 04, 2012

After an unpleasant experience at Bill Currie Ford, I went over to Veterans Ford. The staff was extremely professional and the dealership has a great feel about it. Nelson Lugo was the salesman. He to More

by anne.porrino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Lugo
January 19, 2012

I went in last week to get my alternator replaced on my 99 cougar. Overall the expierence was very good. The sales staff is really chatty and the service clerk is constantly checking on the status of vehic More

by steve28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
January 04, 2012

Horrible experience looking at a USED car: I think we all understand that dealing with used car salesmen isn't a pleasant experience - so the bar isn't very high. These guys still deserve 1-star. It was not More

by rick_J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lorenzo
Jan 18, 2012 -

Veterans Ford Tampa responded

Hi, our dealership participates in the DealerRater Certified Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at Veterans Ford. The salesperson that was assisting you, sent pictures of the BMW before you came to look at it, if he did not describe the car to you and gave you specifics, we apologize, In your review you stated that we wanted to charge you more because you wanted some cosmetic issues resolved, you also that after talking to Lorenzo he agreed to sell you the car for the same price listed on the Internet, and fixing the cosmetic issues you requested. We are truly sorry if you felt that we did not want to work with you on the price, but we price our cars very aggressively from the get go, We did not give any false advertising to get you in the door, and we tried to make it right and agreed to fix the cosmetic issues the car had and sell it for the same price. If you are still in the market and want to give a opportunity we will be more than happy to assist you

January 03, 2012

Very friendly. Listened to all my needs and was very helpful in getting me the used car that I wanted and could afford. Nelson followed up several days later with a better payment plan and always had I More

by toddcolby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
September 16, 2011

After many months of fruitless searching for a replacement Mercedes E350, our wandering path led us to Veteran's Ford of Tampa. In less than a few moments we realized that we had finally found th More

by Tom and Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Peterson and Lorenzo Pena
August 10, 2011

Bought a preowned Cadillac Escalade from Veterans Ford!!! Best Experience ever!. They where able to locate a vehicle at the auction and purchased it for me. The 07 Escalade is awesome and fit my needs. Thank More

by tito1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bergen, Sean Bergen
July 14, 2011

I came to look at a truck I saw used on line, but it wasn't going to work for me. I told him I really wanted a extended cab. He said, "that he had one right here". I was really excited to see such a More

by Mustangrider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Joshua Seith