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Veterans Ford Tampa

Tampa, FL

3.7
471 Reviews
Veterans Ford – The Gold Standard of New and Used Vehicle Sales in Tampa FL Standing at the forefront of the automotive world and creating a dealership experience that blends together customer satisfaction and the finest selection of new and used cars, trucks, and sport utility vehicles (SUVs) is far from an easy affair. However, the team here at Veterans Ford has made it a point to not just strive for this lofty goal, but to surpass it whenever possible. Of course, when you engender a hassle-free and informative showroom environment, as well as offer up access to the best new and pre-owned Ford vehicles in Tampa, achieving this industry-leading status is really not all the surprising. Going a step further with this concept, we have no doubts that once you come in and see for yourself just what we have to offer to prospective customers, you will soon find that taking your business to any other dealership in town is simply a mistake.
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7201 W Linebaugh Ave

Tampa, FL

33625

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Showing 471 reviews

October 28, 2024

If I could rate them zero stars I would! Do not come here for vehicle maintenance! I have waited twice now over 4 hours for a simple oil change, it’s mind boggling and unacceptable. They sho More

by Clarke.desire5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maximilian Madsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Veterans Ford Tampa responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

September 28, 2024

Horrible experience, salesman Patrick is inattentive and left me hanging for over a week. Came in person and pretended there was a misunderstanding (do you not follow up on your leads?) as someone who’s bee More

by Lindsford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick
Oct 04, 2024 -

Veterans Ford Tampa responded

Chris, I'm sorry to receive this feedback, and do not feel the situation has been adequately reflected here. We followed up with you and sent over the figures you requested via email but unfortunately must have missed your reply, as we were preparing for a major weather event. When you arrived on Saturday and asked us to appraise the vehicle, we gave you figures after the test drive, after which you then left in a hurry. Please reach out if there is anything else I can clear up this time. Thank you, Lorenzo Pena - General Manager - 813-637-2948

August 24, 2024

After reviewing the repair/ service history of this car, I became aware that this purchase has proven to be questionable. I am unfortunately, stuck because it is sold as is. 2022 Hyundai Ionic 5 The issue More

by Ken F,
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Citrus Park location employee not listed
Sep 16, 2024 -

Veterans Ford Tampa responded

Ken, we are happy we were able to speak with you and address your concern. If there is anything else we can assist you with, please feel free to be in touch. Thank you!

February 08, 2024

We loved the experience at the dealer ship, everything was smooth and perfect, special thanks for Charles best salesman ever, knowledgeable and very friendly and he is there to help people get what they w More

by Naseer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Veterans Ford Tampa responded

Naseer, we're delighted to know you had a smooth and perfect experience here at Veterans Ford. Your kind words about Charles are much appreciated! Thanks for choosing us.

January 23, 2024

While shopping for a pre-owned late-model Corvette C8, Veterans Ford Tampa jumped into the mix. Worked with one of the sales staff at their sister dealership, Greenway Ford for about a week via phone, te More

by gaijin
Recommend Dealer
No
Employees Worked With
Mike Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Veterans Ford Tampa responded

Gaijin, I'm sorry to read this review. However, I would like to clarify the details here. You contacted both stores and we agreed to sell you the vehicle and deliver it to you. You then stated that you would fill out the application and we held the vehicle for you. By the end of the day, you stated that you had purchased elsewhere. If you're open to discussing this further, please reach out at your earliest convenience. Thank you, Lorenzo Pena - General Manager - 813-637-2948

Jan 23, 2024 -

gaijin responded

Received a call from Mark. I explained to him in greater detail about how this played out. I believe Mark should have provided you those details and that you'd see my point on all this. Thank you.

January 07, 2024

Amazing customer service I’m so grateful to have stumbled across this ford dealer through google search. I will definitely be back and tell others. They listened to my request and exceeded my needs! Thank yo More

by Imapetion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Scheible
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Veterans Ford Tampa responded

We're delighted to know that you had an amazing experience with us at Veterans Ford! It's great to see our team could exceed your needs and make the drive worth it. We appreciate your future recommendations, and look forward to seeing you again soon!

January 04, 2024

Don't bother trying to make a deal with this store based on your word as a Veteran, a first responder or maybe even the president of the United States of America! They are having none of it. In fact don't e More

by mhoxie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnathon Schaub
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Veterans Ford Tampa responded

I'm sorry to hear about your experience. We value all of our customers and their commitments, and it's concerning that you felt otherwise during your interaction with us. As we discussed on the phone, I offered to hold the vehicle for you as you made your way to us here in Florida. During that time, we had multiple offers for the vehicle and still had taken it off the market for 5 days. I attempted to reach out to you with no response. If there is anything more you would like to share or discuss, please don't hesitate to reach out. Thank you, Lorenzo Pena - General Manager - 813-637-2948

November 27, 2023

Madison in the service department did agreat job helping me with my ford fusion. I would recommend Madison at veterans ford to help with your car service needs More

by Johhniemitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian Madsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Veterans Ford Tampa responded

Johh, we're glad to know Madison provided you with excellent service for your Ford Fusion at Veterans Ford. We appreciate the recommendation and look forward to assisting you in the future!

August 14, 2023

The entire dealership was great. Jerrod Was great, no hassle and great customer service. I will definitely recommend this dealership to anyone looking. More

by Joey C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Modugno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerrod Threadgill
Aug 14, 2023 -

Veterans Ford Tampa responded

Joey - thank you for supporting Jerrod and our Veterans Ford team with this positive feedback! We appreciate the support.

August 10, 2023

Came to veterans ford looking for a used vehicle on their lot. Honestly didn't want to be bothered (we know how car salesman can be), just get a view of the car solo and then go from there. As I was walking More

by Mdh29974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Veterans Ford Tampa responded

We're so glad to know that Charles was able to assist you in finding the right car at Veterans Ford. It's great that he could make your experience smooth and satisfying, even post-sale! Thanks for recommending us - we appreciate it a lot!

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