Vernon Chevrolet

Good place, good people I highly recommend Justin Uriano, who I was put in the care of when I contact the dealership. Highly knowledgeable about the product - VERY attentive I highly recommend Justin Uriano, who I was put in the care of when I contact the dealership. Highly knowledgeable about the product - VERY attentive to my needs - and EXTREMELY patient. I appreciate not feeling pressured or hassled at any point during the process. I really feel he was looking out for me. Quite a professional dealership! I'm glad I bought by new car at Carter. More

They are the best! I bought a car from them 6 months ago and it had a ton of problems. I know the dealership itself was not at fault, but everytime something broke they I bought a car from them 6 months ago and it had a ton of problems. I know the dealership itself was not at fault, but everytime something broke they fixed it for free and gave me a car. Mackey was fantastic listening to me yell and cry and still only wanted to make it right. When it had a big mechanical issue he finally said "I'm going to get you out of this car and into a better/safer one." I didn't even think that was possible.. they are going to buy out my loan and get me into the same car fully loaded for the same price. I was in a mix of tears, excitement and relief when I left, not to be stuck in a seven year loan with a car that already has so many problems. When I told my family members even they where shocked a dealership would do this for a customer. I believe my sister said "unheard of from most dealers". She was actually so impressed she going to be buying a new car soon and they will be her first stop. I know a dealerships reputation is everything but they really take it to the next level. I'm only 30 and they earned my business for a looooong time, they definitely know how to retain customers....Thank you Carter Chevrolet! More

Awesome!! Mark Cross was amazing from start to finish!! We came in looking at the Bolt EV. He was so knowledgeable and went above and beyond. When we picked Mark Cross was amazing from start to finish!! We came in looking at the Bolt EV. He was so knowledgeable and went above and beyond. When we picked up our new car he sat with us in the car and explained everything....and set us up in the system. At 8pm all the employees left the showroom and shut off the lights. He sat with us until we were finished. Our financing couldn't have been easier as well. More

Couldn't beat the car shopping experience with Justin Uriano Our SUV shopping experience began with Justin Uriano at Carter Chevrolet. His service, professional friendliness, knowledge and attention to us set Our SUV shopping experience began with Justin Uriano at Carter Chevrolet. His service, professional friendliness, knowledge and attention to us set the bar so high that it would make any other shopping experience pale in comparison. After a warm greeting, we sat down with Justin, who posed the perfect inquisitively helpful questions and then truly listened to our responses. It was very obvious from the get go that Justin was concerned with learning our needs and trying to fulfill them. One could not ask for more in a quality sales person. Within minutes, Justin had two vehicles pulled up, running, heated seats already on (one of my criteria) and ready for us to test drive. When we weren’t quite ready to make a decision on either of those vehicles, Justin, listened to what our objections were and arranged for another, more suitable showing later in the week. Justin kept in touch with us through the whole process, always available to answer any questions. There was NEVER any pressure to make a decision, just sincere attention to work with us to meet our needs. From our first meeting with Justin, he displayed a perfect blend of helpfulness, without the aggressive pushiness that we find so insincere and off-putting. For us, sincerity, ability to trust, and a salesperson who puts our needs above his sales quota, is paramount. As we continued our car shopping and comparisons, we were shocked to find out that this, apparently, is NOT a standard within the industry. Justin’s attention to our individual needs places him on the top tier of Customer Service. We would not hesitate to recommend Justin, and because of him, Carter Chevrolet, in an instant. More

Fan-Freaking-Tastic! Mark Cross was Fan-Freaking-Tastic! I came in meager hopes of being able to purchase a used car, and ended up in my very first brand new car! It was n Mark Cross was Fan-Freaking-Tastic! I came in meager hopes of being able to purchase a used car, and ended up in my very first brand new car! It was nothing short of a miracle for me. Mark was always upbeat with a great sense of humor. He was in contact with me as much as I needed, and never left me waiting for information.He showed me all of the features of the car I would be leasing before it even arrived. He was even able to get my car in the color I really wanted, Orange Burst! I absolutely LOVE IT! More

Great Service I was in and out in under an hour. The new building is very nice and they have a good size waiting area where I could plug in and get some work done w I was in and out in under an hour. The new building is very nice and they have a good size waiting area where I could plug in and get some work done while I waited. Always pleased with the service! Thanks! More

excellence As always the people go out of their way to meet all your needs at the dealership. They are truly a competent and professional group that I would hig As always the people go out of their way to meet all your needs at the dealership. They are truly a competent and professional group that I would highly recommend. More

Awesome Experience Would highly recommend Carter Chevrolet, Justin Uriano customer service was excellent! He was very knowledgeable and a pleasure to deal with. I Love m Would highly recommend Carter Chevrolet, Justin Uriano customer service was excellent! He was very knowledgeable and a pleasure to deal with. I Love my Silverado! More

Awesome Customer Service My experience at Carter Chevrolet was very pleasing, the new location is beautiful! Thank you to Allan for keeping me updated with Chevy offers and Mi My experience at Carter Chevrolet was very pleasing, the new location is beautiful! Thank you to Allan for keeping me updated with Chevy offers and Miguel and Paul for blowing me away with an exceptional lease payment for a new 2017 Volt. Very happy. Thank you! Keep up the excellent customer service! More

Awesome service! Mark and the team made buying a new car one of the easiest experiences. My husband wanted something super specific and they were able to find it for u Mark and the team made buying a new car one of the easiest experiences. My husband wanted something super specific and they were able to find it for us and make the transition into a new vehicle painless. More