Leonardo Cappo

I went in for an oil change filter and an air filter yesterday. I thought I was done climbing under vehicles. and changing my own oil. BUT for $213.99 for an oil change and filter. I'll do it myself. I yesterday. I thought I was done climbing under vehicles. and changing my own oil. BUT for $213.99 for an oil change and filter. I'll do it myself. I WON'T BE BACK EVER!! More

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worst dealership ever encountered. Will not honor the warranty, refuses to buy back truck. DID NOT REVEAL the truck was in an acciedent prior to selling to us, Do not go here, ever, The sales person, who warranty, refuses to buy back truck. DID NOT REVEAL the truck was in an acciedent prior to selling to us, Do not go here, ever, The sales person, who lied about the service records has now been promoted, the honest former xxx manager and manager have both quit since this has happened. More

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We are now on our 9th (yes you read that right) loaner vehicle and discovered that our truck had an accident on a carfax not provided to us, Our truck brakes heat up to 220 degrees which was measured by vehicle and discovered that our truck had an accident on a carfax not provided to us, Our truck brakes heat up to 220 degrees which was measured by another certified dealer. Buyers please be aware that Carter has changed and two people helping us have quit. Stay tuned as our last request was to simply buy back our truck and replace it. Manager Paul Vargas refused to do so and we are pursuing legal action. We have also reached out to Jen Couture CEO with no result as of yet. More

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THE WORST incompentant liars I ever met. my 2016 truck has had 7 brake jobs in 60 days and still is not fixed, thay have had the truck longer than i have, Dist manager screaming at me on the phone tellin has had 7 brake jobs in 60 days and still is not fixed, thay have had the truck longer than i have, Dist manager screaming at me on the phone telling me I can t speak. SCREAMING. absolutely a disgraceful operation. Forced us to take back an unrepaired truck with faulty brakes, threatened us with pure hostility as if we did something wrong More

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Great experience. I couldn't have asked for better customer service. I needed out of my car and they all pulled together to work with me and get me into a car I love an I couldn't have asked for better customer service. I needed out of my car and they all pulled together to work with me and get me into a car I love and feel confident will be safe and meet the needs of my family. More

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Can't get any easier! This is our second vehicle we have bought at this dealership in the last 18 months-we thought of going here first, it was a no brainer, and we will fo This is our second vehicle we have bought at this dealership in the last 18 months-we thought of going here first, it was a no brainer, and we will for sure go back! Everyone there is very nice, everyone helps everyone, and what a nice new dealership they have to work in now (albeit a little bright and shiny!!!!!) More

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