Venture Motor Cars

The most horrific buying experience ever This is the most horrific and outrageous buying experience, EVER. I traded in my car for another car from them on Oct 3rd, drove home with a tempo This is the most horrific and outrageous buying experience, EVER. I traded in my car for another car from them on Oct 3rd, drove home with a temporary license plate and registration. They promised that they will send me the title, registration, license plate, extended warranty ... before the 20th of Oct when temporary license plate is expired. As of today, Nov 28th, I still haven't received a single documentations from them despite of 30+ phone calls. And the car was impounded. Around the expiration of the temporary plate, I called Chris, the manager who sold me the car. Chris, who appeared to be a nice guy when I came to buy the car (yes, you could laugh at my naive), told me that they are a little late and I should get all of the docs in 3-4 days. A week went by, I reached out to him, called and texted, without much success. I then called Rick, the sellerman. Still no clear answer from Rick. He appears trying to do something about the situation, but doesn't seem to have much power. And then Rick also started the vanishing game. At this point, I am without a car for over 2 weeks as my temp license plate was expired. I gave up with Chris and Rick and contacted their customer support line. Here I got a hold of Johnathan, who was shocked with the situation. After two days, J told me that there is some errors with the tittle application and they have to redo it. Everything should be sorted out in a week. While waiting for the status update, the car was impounded for parking on the street without a valid license plate. Yesterday, after week went by, I contact J again, and guess what? they lost the RMV-1 form. I had to request it with the insurance company and sent to them again. Since yesterday I am trying to contact J to see if he received the RMV-1 form, no response. It looks like I have to get a lawyer. Bottom line, at this point I would not recommend anyone doing business with these people, certainly not me. More

Don’t even bother Lack of communication and consistency. The level of Customer service depends on whoever is at the site. Once the contract is signed, all bets are o Lack of communication and consistency. The level of Customer service depends on whoever is at the site. Once the contract is signed, all bets are off and you are stuck. They leech on individuals like myself that had a hard time obtaining a car loan. So do yourself a favor a not even bother. More

Excelente atencion Muy buenos precios y muy buena atencion si buscan un auto pueden pasar por ahi lo atenderan rapido y muy bien ademas que se ajusta a tu presupuesto ec Muy buenos precios y muy buena atencion si buscan un auto pueden pasar por ahi lo atenderan rapido y muy bien ademas que se ajusta a tu presupuesto economico y muchas obciones , es un exelente lugar para montarse en su nuevo auto como la avia querido, gracias a su servicio yo pude adquirir el mio nissan altima perfecto comk lo queria More

Chris and the guys here are amazing! Overall excellent experience. Everyone was very professional and went out of their way to make me this process pain free! I would recommend them highl Overall excellent experience. Everyone was very professional and went out of their way to make me this process pain free! I would recommend them highly. More