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104 Reviews of Ventura Toyota - Service Center
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September 03, 2018
Thank You to Kevin Hurlic As always, I have nothing to say but great things about Kevin Hurlic. My most recent visit to Kevin was to bring my elderly mother and her Toyota Av As always, I have nothing to say but great things about Kevin Hurlic. My most recent visit to Kevin was to bring my elderly mother and her Toyota Avalon in. She had parked her vehicle in a parking lot at a grocery store and was gone from the car for approx. 1.5 hours. Upon her return, it was obvious another driver had scraped her right rear quarter panel while parking or backing out of the parking stall to her right. And, of course, no note was left by the person who did it. Since my father passed away six years ago, I have been handling all my mom's finances and fixing issues as they come up. My mother and I have always felt comfortable with Kevin and in the event my schedule doesn't coordinate to take care of Toyota-related issues, I trust him with my mom implicitly. This entire event was stressful to my mom, but Kevin made it so much more convenient by handling the coordination between the dealership and the auto body repair, as well as renting my mother a rental car from Toyota. This was a relief to both my mom and I, as I had an extremely busy week and was going to be in jury duty on the date the Avalon would be ready for pickup from your dealership. Because of all this, I didn't know whether I would be able to make it to the dealership in time, which was causing my mom some stress. It turned that I did make it, and the return of my mom's rental and pick-up of her repaired vehicle transitioned smoothly since Kevin had done all the ground work and overall coordination. I can't say enough good about Kevin - he is one of a kind! Thank you, Deanna Brummett More
by deanna966
Employees Worked With
Kevin Hurlic
August 10, 2018
Service with a SMILE Had a concern with AC pressure and swung by with no appointment. Carlo got a tech to come out and visually inspect, and made sure to let Kevin know m Had a concern with AC pressure and swung by with no appointment. Carlo got a tech to come out and visually inspect, and made sure to let Kevin know my concerns. Thank you Carlo for making time for my impromptu visit. Kevin promptly gave me a ring to schedule an appt to bring in my vehicle. Kevin always takes care of me. He listens to my concerns, always addresses them, and makes sure I understand what has been done.thank you Kevin!! Rita was very busy this morning, but was very thorough in checking out my rental. She was wearing many hats, but was multi tasking very well. More
by kdevera
August 06, 2018
Personalized Service Good service is hard to find now days, but Kevin Hurlic has been servicing my personal and company vehicles for over ten years. And in that time, I've Good service is hard to find now days, but Kevin Hurlic has been servicing my personal and company vehicles for over ten years. And in that time, I've never had a regular maintenance or problem that he didn't personally handled and solve for me. He's a big part of the reason I only drive Toyotas. More
by gordon9
Employees Worked With
Kevin Hurlic
July 12, 2018
Service call Kevin Hurlic has service my Toyota since 2010. He has always taking care of my car needs like I’m family. Never made me feel rushed or taking me for g Kevin Hurlic has service my Toyota since 2010. He has always taking care of my car needs like I’m family. Never made me feel rushed or taking me for granted. He treats me like it’s his family member. This is why I come to Ventura Toyota. A total asset to Toyota & Ventura Toyota. Mr Roderick D. Dixon More
by Roderickdixon
July 11, 2018
Kevin Hurlic is the Best! Kevin has taken care of my vehicles, as well as my mom's. Cannot say enough good things about him. He works around my budget, explains what my vehic Kevin has taken care of my vehicles, as well as my mom's. Cannot say enough good things about him. He works around my budget, explains what my vehicle needs, gives me an honest opinion of what is critical and what is not, and never do I feel ripped off. Very customer service-oriented, helpful, polite, professional, and friendly. I only want Kevin taking care of my service needs. More
by deanna966
Employees Worked With
Kevin Hurlic
April 26, 2018
Best dealership experience in every department. Our whole family are repeat Ventura Toyota customers who are always treated with respect. Today for example: I brought in my aging vehicle for an o Our whole family are repeat Ventura Toyota customers who are always treated with respect. Today for example: I brought in my aging vehicle for an oil change. I was assisted by Raphael for the hassle-free transaction. Having a bit of time, I test drove the 2018 Rav4 Hybrid with Daniel, and we chatted and had an enjoyable time. When I told him about the kitchen remodel we were in the middle of, he completely understood that it would be a little crazy to buy a new car today. I then went across the way to the Crown dealership and looked at Jeeps. While jeeps are great- that place is super sleazy. The sales person who came out and spoke to me was the old school sleazy car salesman with his condescending manner and disparaging low ball remarks about my current vehicle. Their strategy there seems to be to make the customer feel like a dirtbag driving a pile of garbage. Not really sure how that might work for them, but as I was leaving to go back to toyota the guy was actually shouting to me as I crossed the street trying to sell me pretty much anything... So if you've been with Toyota for awhile, you might forget that these analog experiences happen at other dealerships. Toyota of Ventura is our happy place; whether buying the Toyota brand or a used offering of a different make. They treat you like friends and family. More
by ojaiheather
March 19, 2018
Outstanding Service - Thank you Kevin! My sincere thanks and appreciation to my service advisor, Kevin Hurlic, for an outstanding job. Had service performed, and as always it was perfect. K My sincere thanks and appreciation to my service advisor, Kevin Hurlic, for an outstanding job. Had service performed, and as always it was perfect. Kevin did a great job making sure that my car was properly taken care of for service and for my smog check. Car was ready exactly when he said it would be. He was very helpful, knowledgeable and provided service with a friendly smile. It was a sincere pleasure doing business with him and Ventura Toyota. Thank you so very much! PS...To the powers that be at Ventura Toyota: I do hope that you will consider offering complimentary car washes again with service like you used to. It was a nice perk that should be brought back and is still performed by other car dealership service departments (FYI). More
by JEisner
Employees Worked With
Kevin Hurlic
March 19, 2018
Service with a smile Kevin is always a pleasure to work with. He's attentive to one's needs and he keeps on mind one's budget during service. Kevin does everything in his Kevin is always a pleasure to work with. He's attentive to one's needs and he keeps on mind one's budget during service. Kevin does everything in his power to help his clients & makes sure that our needs are met. More
by kdevera
Employees Worked With
Kevin Hurlic
December 21, 2017
Disappointing Service rep Marcelino Reveles was both incomptent and rude. Fortunately, manager Richard Newman took over for him and brought about a resolution of a Service rep Marcelino Reveles was both incomptent and rude. Fortunately, manager Richard Newman took over for him and brought about a resolution of an important safety issue. More
by Elisabeth Main
November 24, 2017
Very satisfied!! Excellent service quick and helpful. Rafael was very friendly and helpful with my car services and recommended everything my Toyota needs to continue Excellent service quick and helpful. Rafael was very friendly and helpful with my car services and recommended everything my Toyota needs to continue to run in excellent conditions. More
by Nora Hernandez
Employees Worked With
Rafael Ruiz
