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Ventura Toyota - Service Center

Ventura, CA

4.5
102 Reviews

102 Reviews of Ventura Toyota - Service Center

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January 18, 2025

They have been excellent in service and respect. I would definitely recommend them for your vehicle services. Thank you Toyota 😊 More

by spacegram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ventura Toyota responded

Thank you for choosing Ventura Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2025

Marcelino is the best serviceman he knows all the vehicle problems and concerns thank you More

by Rgmt501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelino Reveles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Ventura Toyota responded

It's great to hear that Marcelino was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ventura Toyota!

January 17, 2025

The service rep Carlo Mata was very helpful and addressed all my concerns. He is the reason I have returned to Ventura Toyota for more than 5 years + More

by OlgaStranahan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Ventura Toyota responded

Thank you, Olga, for taking the time to share your thoughts on working with Carlo and our team. We're glad to hear we delivered such a great experience!

January 05, 2025

Super friendly, service done on time and a good price. I would recommend taking a vehicle there. More

by anthonyrincon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Jan 06, 2025 -

Ventura Toyota responded

Thank you, Anthony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ventura Toyota.

December 20, 2024

I highly recommend Ventura Toyota and especially Scott Robles in the service department. I always feel confident that my RAV4 is in good hands when I bring it in for service at Ventura Toyota. Scott is ex More

by Ann J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Ventura Toyota responded

Thank you so much for your excellent review, Ann! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ventura Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2024

Worst Customer Experience I have ever had at Ventura Toyota. Our family has a long history/record with purchases with this specific dealership. This incident occurred exactly a week ago today on Saturda More

by Joab Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lange
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ventura Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Joab, please let us know.

September 12, 2024

I’ve been bringing my 4Runner for service here for a few years without any complaints. More

by HadaTaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Ventura Toyota responded

Thanks for sharing your thoughts about your experience with Ventura Toyota. We appreciate your business and hope to see you again soon!

July 01, 2024

Carlo Mata and crew at Ventura Toyota are awesome! They fixed my 2001 Toyota 4-Runner after many months of me taking it to several other Toyota dealers and outside mechanics regarding the check engine More

by Rennyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Ventura Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 27, 2024

We own 3 Priis and one of them needed a new headlight. Carlo took great care of us. He's why we always use Ventura Toyota to service our cars, excellent example of great customer service! More

by chris54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Ventura Toyota responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback!

March 15, 2024

I have never been treated with as much courtesy by any agency, as I have by Ventura Toyota. More

by Gustavo80.trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelino Reveles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Ventura Toyota responded

Thank you, Gustavo, for sharing your thoughts about your experience with Ventura Toyota. We appreciate your business and hope to see you again soon!

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