Ventura Toyota - Service Center

Found Jennifer by chance after a poor experience with another Toyota dealership in the area. For the 4 years I went to Toyota Ventura She went above and beyond Everytime my vehicle needed service, always another Toyota dealership in the area. For the 4 years I went to Toyota Ventura She went above and beyond Everytime my vehicle needed service, always gave honest quotes, and expertly handled any issues that came up. I've since moved and will greatly miss having such a high quality service agent to work with. More

Luis Martinez was a great help resolving an issue with activating the connect app. I had gone to the Toyota dealerships in both Thousand Oaks and Oxnard but could not get someone to help me. Every person activating the connect app. I had gone to the Toyota dealerships in both Thousand Oaks and Oxnard but could not get someone to help me. Every person I interacted with at the Ventura Toyota dealership was prompt at helping me. I will definitely come back to service my vehicle or purchase a new car here. More

Took our Highlander in for service. Scott was professional, friendly, thorough and knowledgeable. He gave us sound advice. I greatly appreciated his honesty. Scott was professional, friendly, thorough and knowledgeable. He gave us sound advice. I greatly appreciated his honesty. More

They have been excellent in service and respect. I would definitely recommend them for your vehicle services. Thank you Toyota 😊 I would definitely recommend them for your vehicle services. Thank you Toyota 😊 More

Marcelino is the best serviceman he knows all the vehicle problems and concerns thank you problems and concerns thank you More

The service rep Carlo Mata was very helpful and addressed all my concerns. He is the reason I have returned to Ventura Toyota for more than 5 years + all my concerns. He is the reason I have returned to Ventura Toyota for more than 5 years + More

Super friendly, service done on time and a good price. I would recommend taking a vehicle there. I would recommend taking a vehicle there. More

I highly recommend Ventura Toyota and especially Scott Robles in the service department. I always feel confident that my RAV4 is in good hands when I bring it in for service at Ventura Toyota. Scott is ex Robles in the service department. I always feel confident that my RAV4 is in good hands when I bring it in for service at Ventura Toyota. Scott is exceptional! He is very nice. knowledgeable, and thorough, going the extra mile to make sure that everything gets taken care of, and he makes it easy and convenient for us. Thank you, Scott, you are wonderful to work with!! More

Worst Customer Experience I have ever had at Ventura Toyota. Our family has a long history/record with purchases with this specific dealership. This incident occurred exactly a week ago today on Saturda Toyota. Our family has a long history/record with purchases with this specific dealership. This incident occurred exactly a week ago today on Saturday, November 9th. Jennifer gave me a rude and unprofessional response on why my vehicle was taking almost 3 hours for a rotation and multi-point inspection. Another client before me was also anxious and went up to Jennifer to ask why their vehicle was just parked outside. She told me that she was not in charge of the scheduling staff on Saturday. She also demanded that I sit at the lobby even though I was being assisted at that time. I let her know that I will never be assisted by her again and I will schedule an appointment with Carlo Mata who has always been amazing. I will be filing a complaint with her supervisor Richard Newman and expect him to contact me. More

I’ve been bringing my 4Runner for service here for a few years without any complaints. years without any complaints. More