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Varsity Ford

Ann Arbor, MI

4.8
1,473 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,473 reviews

July 17, 2024

Best customer service ever . ..Get Jon Byrd as your sales person , complete Pro , no problems or issues what so ever ..smoothest transaction ever More

by ibhent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Byrd
Jul 18, 2024 -

Varsity Ford responded

Thank you for your amazing feedback! We're thrilled to hear that you had such a positive experience. Jon is indeed a valued member of our team, and we're glad he could provide you with exceptional service. We look forward to assisting you again in the future!

July 17, 2024

My wife and I were extremely pleased with our experience in securing a new lease vehicle as we were nearing expiration on our current lease. Our salesperson, Jon Byrd, was extremely helpful and professiona More

by dclayton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Byrd
Jul 18, 2024 -

Varsity Ford responded

Thank you for sharing your positive experience! We're delighted to hear that Jon provided you and your wife with such exceptional service. Going the extra mile, like delivering the new vehicle to your home, is what we strive for at Varsity Ford. We're honored to have you as satisfied repeat customers and look forward to serving you again in the future!

July 16, 2024

Varsity Ford. Deal done & vehicle picked up in under 24hrs! John Camilleri, no high pressure for "extras". I pretty much knew what I wanted and he did not push th More

by malybeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Camilleri
Jul 16, 2024 -

Varsity Ford responded

Thank you so much for the fantastic review! We're happy to hear that John and our team were able to make your vehicle purchase smooth and pressure-free. Thank you for your business and we look forward serving you again when you're ready for your next Ford vehicle!

July 16, 2024

My salesperson Darrin was great, he made the whole experience quick and easy ! Thank you More

by andrew.haas3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Hinkley
Jul 17, 2024 -

Varsity Ford responded

That's fantastic to hear! We're thrilled that Darrin provided you with a quick and easy experience. Thank you for sharing your positive feedback and for choosing Varsity!

July 09, 2024

Tony helped us with a hassle-free and efficient buying process. His service was courteous and highly professional. Excellent guidance during the purchase with no pressure. Recommended by a friend and I wo More

by ragbag_vector.0u
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jul 10, 2024 -

Varsity Ford responded

Thank you for sharing your positive experience! We're delighted to hear that Tony provided you with a hassle-free and efficient buying process. We truly appreciate the recommendation from your friend and look forward to welcoming you back for your future shopping needs.

July 03, 2024

We were in need of a new car fast and Amanda Roach helped us get exactly what we wanted and the best trade in value on our old car. Everyone was polite, professional and had our best interest in mind. More

by Bob and Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Roach
Jul 03, 2024 -

Varsity Ford responded

Hello Bob & Diane! Thank you for sharing your experience! We're delighted to hear that Amanda was able to help you find the perfect car quickly. Our team strives to be polite, professional, and always keep your best interests in mind. Thank you for choosing Varsity and we look forward to having you two back again!

July 02, 2024

Liz McGowan and Brad Bjorling were very helpful and great to work with. I got a 2024 explorer st that I love. More

by johnbarrera58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Mcgowan, Brad Bjorling
Jul 03, 2024 -

Varsity Ford responded

John, Thank you so much for your feedback. We're thrilled to hear that Liz and Brad were able to assist you and that you're enjoying your 2024 Explorer. If you have any questions or need further assistance, please don't hesitate to reach out.

July 01, 2024

This is the best dealership in Michigan! I've been buying cars and truck from them for over 30 years! Always the best service! 5 stars dealer! More

by pauljohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Stanford
Jul 01, 2024 -

Varsity Ford responded

Paul, Thank you so much for your incredible loyalty and support over the past 30 years! We're honored to be considered the best dealership in Michigan by you. Your 5-star rating means the world to us, and we look forward to continuing to serve you for many more years to come!

July 01, 2024

Very smooth and efficient buying process. No hassle, didn't try and force any add on products on me. Very friendly and professional service. Would shop again. More

by h3dron86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol, Shane Smith
Jul 01, 2024 -

Varsity Ford responded

We love to hear that! Thank you for your wonderful feedback! We're delighted to hear that you had a smooth and efficient buying experience with us. Our goal is to provide hassle-free, friendly, and professional service, so it's great to know we achieved that for you. We look forward to the opportunity to assist you again in the future!

June 28, 2024

This is an outstanding dealership. My salesman, Bill Harb is outstanding! I have been purchasing all of my vehicles from him for decades and he has always gone over and above in term More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Harb
Jul 01, 2024 -

Varsity Ford responded

Chris, Thank you so much for your glowing review! We're thrilled to hear that you've had such positive experiences with our dealership and with Bill in particular. It's wonderful customers like you that keep us motivated to provide outstanding service. We're grateful for your loyalty over the decades and look forward to continuing to exceed your expectations in the future!

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