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Varsity Ford
Ann Arbor, MI
1,483 Reviews
Family-owned and operated for over 45 years, Varsity Ford has built a reputation for delivering exceptional customer service and an unmatched dealership experience. From our state-of-the-art facility to our knowledgeable and friendly staff, everything we do is centered around your comfort, convenience, and satisfaction.
As Michigan’s largest Ford dealership, Varsity Ford offers one of the biggest selections of new Ford vehicles in the state — second only to Ford Motor Company itself. In addition to our extensive new inventory, we also carry a wide variety of Ford Certified Pre-Owned vehicles and quality used cars from many other makes and models to fit every lifestyle and budget.
Our commitment to excellence has earned Varsity Ford five of Ford Motor Company’s highest honors:
President’s Award
Triple Crown Award
Partners in Quality
Ford One Hundred Club
Employee Excellence Award
Whether you’re visiting for routine maintenance, shopping for your next vehicle, or exploring financing options, our team is dedicated to making your experience simple, transparent, and enjoyable. We work hard to help every customer take advantage of the latest Ford incentives and rebates while maximizing the value of their trade-in.
For outstanding service, unbeatable selection, and a dealership experience you can trust, think Varsity Ford first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,483 reviews
April 02, 2026
I had an excellent experience working with Shane Smith at Varsity Ford. From start to finish, he demonstrated a high level of professionalism, attention to detail, and genuine commitment to customer satisfac Varsity Ford. From start to finish, he demonstrated a high level of professionalism, attention to detail, and genuine commitment to customer satisfaction. The entire process was smooth, transparent, and well-organized. Shane took the time to ensure everything was handled correctly and made sure I was comfortable with every step along the way. What really stood out was his proactive approach—he even followed up a week after the purchase to make sure I was completely satisfied with the vehicle. That level of follow-through is rare and speaks volumes about his dedication. If you’re looking for someone who truly cares about doing the job right and taking care of their customers, I highly recommend Shane. I will absolutely refer friends and family to him in the future. More
by aylingbrad
Employees Worked With
Shane Smith
December 23, 2025
My sales person Melissa Oberstaedt went above and beyond to help me with my lease turn in and getting a new F150 as well. Very easy transaction and quick to respond to my questions and needs. Definitely rec to help me with my lease turn in and getting a new F150 as well. Very easy transaction and quick to respond to my questions and needs. Definitely recommend Melissa and Varsity Ford. Thank you, More
by Keith
Employees Worked With
November 20, 2025
Tony M. was great to work with: he was knowledgeable and professional. We appreciate his assistance while we bought a great used vehicle. was great to work with: he was knowledgeable and professional. We appreciate his assistance while we bought a great used vehicle. More
by catfry54
Employees Worked With
Tony Madison
November 08, 2025
I have had excellent service and I always look for Jalen to be my service rep. He explains things to me and tells me what has to be done and what can wait. Being a 76 yr old woman who knows nothing about ca to be my service rep. He explains things to me and tells me what has to be done and what can wait. Being a 76 yr old woman who knows nothing about cars, I appreciate his help. As far as I’m concerned he is the best. More
by vserino
Employees Worked With
Zukowski, Michael
September 12, 2025
Extremely POOR service department. They ignore issues that vehicles are specifically sent there for and deliver the vehicle back to their customer not completed. Truck came back with t They ignore issues that vehicles are specifically sent there for and deliver the vehicle back to their customer not completed. Truck came back with the same service vehicle message it left with. What dealership service sends vehicles back to their customers with the vehicle service lights all still on and issues not addressed? They can explain this to Ford Motor Company when this drivetrain that they ignored completely fails. I will be filing a formal complaint with Ford Motor Company on this dealership. Definitely will never do business with this terrible chop shop again. This issue was blatantly ignored by this so called service department and sent back unresolved. A "Ford F-150 powertrain malfunction" indicates a serious issue with the vehicle's engine, transmission, or other related components, often causing reduced power or the inability to drive. Common causes include faults with the electronic throttle control, malfunctioning sensors, wiring issues, problems with the Powertrain Control Module (PCM), or, for hybrid and electric models, issues with the high-voltage battery or gearshift module. It's crucial to have the vehicle diagnosed by a professional to identify the specific cause and prevent further damage or unsafe driving conditions. More
by Paulmaycra
Employees Worked With
N/A
August 24, 2025
Leased a Ford Bronco Sport. Love the vehicle. However, was the worst car buying experience I've had. Don't believe it's a reflection of the dealership as a whole, I think I w Love the vehicle. However, was the worst car buying experience I've had. Don't believe it's a reflection of the dealership as a whole, I think I was just unlucky to draw a specific dealer that didn't know what she was doing. I spent 3 weeks after the purchase figuring out why Ford didn't secure the buyout of my lease turn in loan. She did the paperwork wrong regarding the number of payments left on the loan which kept me involved in the process. She was not helpful at all in fixing the problem. There are a lot of good reviews for many of their dealers. Melissa does not receive one of those good reviews. More
by kanis1tj
Employees Worked With
Melissa
June 03, 2025
Salesman Shane Smith provided my wife and I a wonderful car buying experience at Varsity Ford in Ann Arbor. We were shopping for a Ford Raptor; Shane warmly greeted us upon our arrival made our car buying car buying experience at Varsity Ford in Ann Arbor. We were shopping for a Ford Raptor; Shane warmly greeted us upon our arrival made our car buying experience a total success. His extensive knowledge about the car and the manner in which he met our needs was outstanding. From start to finish our purchase was completed within two hours. We highly recommend Shane and Varsity Ford for all of your car buying needs. We are frequent car buyers and of all the dealerships that we have recently purchased from we found Varsity Ford and Shane Smith to have best met all of our car buying needs. Le Stewart, Leslie, MIchigan More
by Le
Employees Worked With
Shane Smith
June 03, 2025
Varsity Ford of Ann Arbor is the only dealership I've leased a vehicle from for over twenty years. The leasing process is perfection. The Escape is brought directly to my home. Shannon explains every det leased a vehicle from for over twenty years. The leasing process is perfection. The Escape is brought directly to my home. Shannon explains every detail of all the technical information necessary to drive the vehicle. More
by swimsandy
Employees Worked With
Shannon Catlett
May 21, 2025
Leased a Mustang Mach E. Wonderful salesperson David Byron was super helpful and understanding of my needs. During the whole shopping process Varsity was of all dealers I tal Wonderful salesperson David Byron was super helpful and understanding of my needs. During the whole shopping process Varsity was of all dealers I talked to, the most responsive and helpful. I would highly recommend using Varsity for your next vehicle! More
by Michael
Employees Worked With
David Byron
April 30, 2025
I would like to take a moment to commend my salesperson, Tony Vorias. He was exceptional throughout the entire process. His knowledge, professionalism, and dedication made my experience seamless and enjoy Tony Vorias. He was exceptional throughout the entire process. His knowledge, professionalism, and dedication made my experience seamless and enjoyable. Also, he took the time to answer all my questions and ensured that I felt confident in my decision. More
by aaronpeterson125
Employees Worked With
Tony Vorias
